Customer Support Representative

DocStation
Austin, TX · RemotePosted Apr 28, 2026
Sign InSchedule DemoJoin Our MissionBUILDthe FutureOF CAREHelp us transform pharmacy care. Empower pharmacists as frontline healthcare providers. Shape the future of accessible, affordable healthcare.Our VisionHealthcare for EveryoneAccess to safe, affordable, high-quality healthcare for all peopleWhere We're GoingOur MissionEmpower PharmacistsEmpower pharmacists as front-line care providersHow We Get ThereOur ValuesThese principles guide everything we doRemember the patientPatient outcomes drive every decision we makeLead with heartEmpathy and compassion guide our interactionsBe radically transparentOpen communication builds trust and velocityTeamwork makes the dream workWe accomplish more together than apartMeasure what mattersData-driven insights power better outcomesWhy DocStation?Comprehensive benefits for a healthy, balanced life100% RemoteWork from anywhere in the USHealth BenefitsMedical, dental, and vision coverage401k + 3% MatchBuild your financial future with usFlexible PTOTake time off when you need it$1,000 Education StipendConferences, books, courses, and more6 Weeks Parental LeavePaid time to welcome new family membersLatest EquipmentMacBook Pro plus monitor, keyboard, and accessories$400 WFH StipendSet up your perfect workspaceWellness ProgramsKindBody, OneMedical, HealthAdvocateSupplemental InsuranceShort-term, long-term, and disabilityIn-Person RetreatsConnect with the team across the country$20 Bonusly MonthlyRecognize and reward teammatesOpen PositionsEDI Enrollments SpecialistOperations; Pharmacy EnablementRemoteContractOwn the EDI enrollment process that keeps DocStation pharmacies connected to payers and billing. Remote, flexible contract role managing payer connections from intake through activation. Ideal for someone who knows healthcare billing and thrives in a high-volume queue.

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