KYC Modernization Execution Office Business Analyst

JACKSONVILLE, FL · TAMPA, FLPosted Jul 13, 2026
The KYC Modernization initiative is a multi-year, enterprise-wide program to transform our global KYC processes by implementing a new core platform (Fenergo). As we pivot to a more data-driven execution model, we are seeking a highly analytical and proactive Senior Data Analyst to join our Execution Office. This is not a passive reporting role. You will be the analytical engine of our daily War Room, responsible for interrogating our delivery data, identifying the root causes of delays, and providing the actionable recommendations that allow the Initiative Manager and senior leadership to make faster, smarter decisions. Your primary mission is to replace narrative-based status updates with data-driven insights, transforming our Jira and Zephyr data from a complex repository into a clear, predictive tool for managing execution. The Business Analyst, Regulatory & Audit is a seasoned professional role. Applies in-depth disciplinary knowledge to regulatory reporting, internal audit, and issue resolution processes, contributing to the development of new techniques and the improvement of workflows. Integrates subject matter and industry expertise within a defined area of financial services. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires strong analytical skills in order to filter, prioritize and validate complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams and is involved in coaching and training of new recruits. Significant impact by influencing decisions through advice, counsel, and facilitating services in areas of specialization, particularly related to compliance and control. Responsibilities: * Analyze and define business requirements for regulatory reporting initiatives, internal audit findings remediation, and other control-related enhancements. * Collaborate with Operations, Business, Technology, and Control functions (e.g., Compliance, Risk, Internal Audit) to translate complex regulatory requirements and audit observations into clear, actionable business and functional specifications. * Facilitate the resolution of complex issues identified through internal audits or regulatory reviews, working with stakeholders to identify root causes and design effective controls and processes. * Develop and maintain documentation for regulatory reporting processes, issue resolution frameworks, and internal control procedures, ensuring accuracy and adherence to standards. * Provide detailed analysis of data and systems to support regulatory reporting requirements, ensuring data integrity and consistency. * Communicate status updates, potential risks, and identified issues related to regulatory reporting or internal audit remediation activities to relevant stakeholders and leadership. * Assists with business case development, conducts gap analysis, and performs feasibility studies to ensure proposed solutions align with long-term benefits for regulatory and control objectives. * Implements advanced strategies for gathering, reviewing, and analyzing data and process requirements, especially concerning compliance and control. * Meets with end-users and subject matter experts to understand business needs, elicit and document requirements, conduct walk-throughs, and obtain necessary approvals for solutions. * Reviews Functional Specifications against Business Requirements to ensure Technology solutions effectively address end-user needs and regulatory expectations. * Prioritizes requirements based on...

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