The Trade Operations Specialist

The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams. ## ## Key Responsibilities * Client Transaction Processing: * Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing). * Verification of the correctness and completeness of documentation related to transactions. * Interaction with counterparties and internal departments to ensure seamless transaction execution. * Client Interaction: * Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs). * Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction. * Maintaining professional and courteous communication with clients. * Adherence to Policies and Procedures: * Strict adherence to all corporate policies, industry standards, and regulatory requirements. * Ensuring that all operations comply with departmental and company internal procedures. * Participation in audits and reviews, providing necessary information. * Execution of Manager's Assignments: * Timely and high-quality execution of tasks and assignments given by the direct manager. * Proactive communication with the manager regarding task status and potential risks. * Participation in Departmental Processes: * Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks. * Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities. * Involvement in the training and development of new team members. Education: * Bachelor’s/University degree or equivalent experience #LI-AM14 \------------------------------------------------------ ## Job Family Group: Operations - Transaction Services \------------------------------------------------------ ## Job Family: Cash Management \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.