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qovery.com
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Fully Remote
Customer Success Manager - France
Join Qovery as Customer Success Manager (France): own ~70 SMB accounts, drive onboarding, retention and growth with a remote-first, diverse team solving cloud infra challenges.
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📖About QoveryBack in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. They built Qovery to change that.Then, the AI era arrived. As teams began deploying AI coding agents and non-technical builders started shipping, traditional infrastructure, built only for human speed, buckled under the volume and pattern of agentic operations.Today, Qovery is the world's leading Agentic Infrastructure Platform. We provide the centralized, governed control plane where both humans and AI agents can safely provision, deploy, observe, and optimize infrastructure. We give engineering teams unprecedented velocity without ever compromising on security, compliance or cost.We are a remote-first team working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker.We move fast and set a high bar. Ownership matters here. People are trusted to make decisions and are accountable for results. Information is shared openly. Mistakes are discussed and fixed. And when life interferes (as it sometimes does), we adapt.Imposter syndrome shouldn't stop you from applying. Strong teams are built from different backgrounds, experiences, and ways of thinking. If our mission to build the future of AI-native infrastructure resonates and you believe you can contribute, we'd like to talkLocation: Full-Remote (France-based in priority)Type: Full-timeReports to: Head of SalesThe roleWe're hiring a CSM to own a portfolio of ~70 SMB accounts ($5k–$15k ARR). This is a high-ownership role at the intersection of customer success, account management, and cross-functional coordination. You'll run the full customer lifecycle, from onboarding to renewal to expansion.If you want real...
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