HR Manager

Chicago O'Hare, ILFull-timePosted Jul 23, 2026

Menzies Aviation is looking for a Human Resources Manager to be part of a team who will lead our operation to excellence, someone who is able to create a culture of diversity, inclusivity, collaboration and teamwork.

That individual must be well organized and have an extensive experience and knowledge of a broad range of human resources strategies and practices including, Performance Management, safety, hiring and employee relations and to apply these practices in compliance with employment regulations.                    

Overview

Reporting to the Regional Director Human Resources, the Human Resources Manager has the overall responsibility for providing senior support in all related Human Resources functions. Responsible for end-to-end service delivery. Coordinates activities with local management, employees, unions, airport officials and outside agencies and organizations. Works closely with senior management and Corporate Human Resources.             

 Main accountabilities include:  

  • Serves management, employees as well as outside clients, handling day to day questions, concerns and resolving work-related problems.
  • Implements Menzies policies and procedures as laid down in the Eight Pillars of Management.
  • Analyses data, prepares reports and makes recommendations on a variety of human resources issues.
  • Coordinates employee relations regarding activities and programs including but not limited to employee counselling, interpretation of policies, collective agreements, programs, and government regulations as related under the Federal sector.
  • Provides escalated counselling and support to management and employees.
  • Ensures that all monthly reporting for unionized benefits and dues are accurate and timely.
  • Ensures compliance with all applicable employment laws and regulations.
  • Provide coaching to management offering feedback and advice on employee and organizational issues.
  • Acts as a catalyst/change agent by implementing recommendations that improve efficiency and operations.
  • Able to perform at the strategic level and be a hands-on working leader, a doer.
  • Keeps up to date on overall administrative operational activities of the Stations, identifying problem areas and taking corrective actions as needed.
  • Has the duty to suggest any improvements to working practices especially those relating the Safety & Security.
  • Ensure that there are detailed up-to-date records/reconciliation of all required functions.
  • Establish, maintain, and promote effective working relationships with external suppliers.
  • Assessing, monitoring, training & development of all Human Resources staff (as applicable).
  • Ensure the Menzies business units remain fully compliant with internal control standards and all relevant industry, regulatory and Federal legislated requirements.
  • Ensures all work is carried out observing safe working practices of self and others.
  • Confers with the Station Managers on complex issues which require direction or approval.
  • Additional duties and responsibilities as assigned by direct management                     

Safety, Security and Compliance 

All employees have a responsibility and duty whilst at work to:

  • Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
  • Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
  • Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
  • Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
  • Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
  • Fully understand the company health and safety policy.
  • Attend training courses as may be arranged by the Company.                     

Qualifications and Experience

  • Bachelor’s Degree or equivalent, CHRL designation.
  • Minimum of 5 to 10 years’ senior, progressive and relevant HR experience.
  • Proficient knowledge and work experience in all Human Resources functions and activities.
  • Thorough knowledge of all related HR laws, regulations with preference in the Federal sector.
  • Experience in a multiple unionized environment is preferred.
  • Proven ability to work under pressure, handle multiple projects, meet deadlines and work with a sense of urgency in a fast-paced environment.
  • Experienced dealing with work of a confidential and sensitive nature.
  • Strong interpersonal skills, solid problem-solving skills, competence in multitasking with the ability to deal effectively with all levels of the organization.
  • Ability to establish and maintain effective relationships with authority members, peers, employees and outside
  • Ability to present information and make recommendations effectively in oral and written form in the English language, excellent communication skills across all different work levels.
  • Computer literate, knowledge of Microsoft Packages, UltiPro, Outlook, Insurance software

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