Manager, Logistics Performance (Regional)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Manager, Logistics Performance (Regional)Full-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionThe Manager, Logistics Performance acts as the primary interface between country operations and regional logistics, ensuring alignment on priorities, performance, and execution.The role is responsible for analyzing logistics performance, identifying improvement opportunities, and driving operational enhancements across the network. It ensures that logistics initiatives are translated into effective execution at the operational level, while also elevating operational needs and constraints to regional logistics.This role is critical to bridging strategy and execution in logistics, ensuring that logistics performance directly supports overall operational outcomes.Scope of ResponsibilityCoverage: Multi-country / regional scopeStakeholders:Regional LogisticsCountry Operations TeamsArea ManagersOperational Excellence (OpEx)Focus areas: Logistics performance, last-mile / supply chain execution, operational alignmentNature of role: Individual contributor with cross-functional ownership and influenceResponsibilities 1. Regional Logistics Interface & AlignmentAct as the main point of contact between Operations and Regional LogisticsEnsure clear alignment on priorities, initiatives, and timelinesTranslate regional logistics strategies into actionable plans for country operationsProvide structured feedback from operations to regional logistics, ensuring:Local constraints are understoodOperational feasibility is consideredExecution risks are proactively flagged2. Logistics Performance Monitoring & AnalysisTrack and analyze logistics KPIs across countries (e.g. delivery times, cost efficiency, service level, utilization)Identify:Performance gaps and inefficienciesVariability across marketsRoot causes of underperformanceDevelop regular reporting and performance reviews for both Operations and Regional LogisticsProvide data-driven insights and recommendations to improve logistics performance3. Prioritization & Initiative ManagementConsolidate and prioritize logistics-related needs from OperationsEnsure prioritization is:StructuredData-drivenAligned with regional and business prioritiesCoordinate with Regional Logistics on:Initiative roadmapResource allocationImplementation sequencingTrack progress of key logistics initiatives and ensure timely execution4. Operational Improvement & ExecutionIdentify and drive logistics improvement opportunities across marketsSupport implementation of:Process improvementsEfficiency initiativesCost optimization measuresEnsure initiatives are:Properly communicatedOperationally embeddedMeasured for impactAct as a problem solver for cross-functional logistics issues, ensuring resolution and follow-up5. Stakeholder Management & CommunicationBuild strong working relationships with:Regional Logistics teamsCountry Operations leadersArea ManagersFacilitate regular alignment forums (e.g. performance reviews, planning sessions)Ensure:Clear communication of priorities and expectationsTransparency on performance and progressAlignment across stakeholders6. Continuous Improvement & StandardizationDrive standardization of logistics processes and best practices across marketsIdentify opportunities to:Improve operational consistencyIncrease efficiency and scalabilityReduce complexitySupport development of tools, frameworks, and reporting structures to enhance logistics managementSuccess MetricsImprovement in logistics KPIs (e.g. delivery time, service level, cost efficiency)Reduction in operational...