Solutions Consultant - Düsseldorf (Based or Weekly Travel To)

Solutions Consultant - Düsseldorf (Based or Weekly Travel To)Job type: Full Time · Department: Client Services · Work type: RemoteDüsseldorf, Kuzey Ren-Vestfalya, Almanya Job detailsApplication formSolutions ConsultantLocation: Remote from Düsseldorf, or Berlin or Munich but willing to travel frequently to Düsseldorf for client visitTeam: Client ServicesWelcome to Maisa - Making AI Accountable!Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to their most complex processes.Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.About the role...We're seeking a Solutions Consultant to join our Client Services team. You'll own the engagement from process discovery through solution design, right up to the build line. Your job is to deeply understand client automation use cases, architect the optimal Digital Worker solution, and produce specifications so clear that an AI Automation Engineer can build without ambiguity. You define the what and why; the engineer handles the how.What you'll do...Discovery and AnalysisLead process discovery sessions with client stakeholders, uncovering automation opportunities and mapping end-to-end workflowsDocument AS-IS processes, identify inefficiencies, and assess automation potentialGather and structure business requirements, constraints, and dependenciesSolution DesignDesign TO-BE processes incorporating Digital Workers, defining where and how automation delivers valueDefine scope, KPIs, and success criteria for each use case in collaboration with the client and delivery teamCreate clear, actionable technical specifications including process flows, decision logic, integration points, and data mappingsValidate that proposed solutions are technically feasible and aligned with business objectivesHandoff and Design IntegrityHand off specifications to AI Automation Engineers via formal design review, with no ambiguity and no assumptions left undocumentedRemain available during the build phase to clarify design intent and resolve specification questionsReview completed Digital Workers against the original design to confirm business objectives are metParticipate in UAT alongside the engineer to validate the solution matches the designed experienceStakeholder and Team CollaborationOwn the client relationship throughout the engagement, translating between business and technical audiencesScope and estimate work under time pressure, iterating as requirements evolveValidate scope, assumptions, and feasibility on handoffs from pre-salesCollaborate with Product and Engineering to relay field insights and influence the roadmapBuild reusable solution patterns, templates, and documentation that raise the bar for the whole teamContribute to SOWs, change requests, and technical delivery documentationWhat you'll bring...Demonstrable experience in consultancy across solutions architecture, BPM/process consulting, or technical delivery at a relevant top companyProven experience working with enterprise clients on process transformation or technology implementationsDemonstrated ability to run discovery sessions and whiteboard solution approaches on the spotStrong process mapping skills, comfortable with AS-IS/TO-BE methodologiesAbility to produce technical specifications that engineering teams can execute against without ambiguityHands-on experience applying AI in practical business contexts, beyond prompting ChatGPTStrong communication skills, able to hold credibility with both technical and business stakeholdersExperience scoping and estimating project work, including with imperfect informationNative German, professional fluency in English, Spanish is a...