Reservation Specialist

Thank you for contacting us!We received your message and will reply shortly.For further information call (720) 537-1661 or email reservations@invitedhome.comClose ContactChoose the Language:English Español Opportunities AT INVITEDHOMEJoin our team and help redefine luxury travel. At InvitedHome, we connect discerning travelers with exceptional homes, creating unforgettable experiences.Who Doesn't Love A Vacation?At InvitedHome, we take it one step further. Because we love vacation...homes. In fact, we believe finding the right one to share with your family and friends is essential to the soul. And a rewarding, fulfilling career should be no different. If you’re a crafty communicator with a sense of urgency who’s obsessed with making things happen, and you’re looking for an exciting opportunity to help build something special – well – welcome home.How We Can Help YouAllow us to be upfront: InvitedHome is a modest, humble team, and as such, everyone wears many hats. There’s no such thing as ‘that’s not my job’ here, and everyone pitches in to get the job done and done well - whatever it takes - and we like it this way. If you thrive in that type of environment, we invite you to discover the joy of a career with InvitedHome.Perks include:Competitive compensation with a performance-based incentive structure. Generous vacation policy.Medical, vision, dental.401 (k) available to year-round teammates.Discounted stays at any of our properties in our ever-growing portfolio.Opportunities at InvitedHomeTelluridePark CityVailBreckenridgeBeaver CreekDeer ValleyAltaVacation Rental/Hospitality Operations Specialist - TellurideGive your hospitality and customer service specialties a new home in Telluride at InvitedHome.See full job description We are adding to our amazing Telluride team! As a Hospitality and Operations Specialist you are responsible for overseeing the full operational, guest-service, and asset-protection functions of high-end rental properties. This role ensures that each residence meets the highest standards of quality, presentation, and service consistent with luxury hospitality.A primary duty of this position is to efficiently inspect and follow through with all arrivals and departures as they occur during peak season and to develop and follow through with fall/spring home projects between peak seasons.Other duties include:● Arranging pre-arrival and post-departure home inspections to make sure our standards and the guests’ expectations are met● Sharing MOD (manager on duty) coverage and supporting guest requests during their stay● Ensure homes are ready for guest arrival● Ensure all homes are up to InvitedHome standards● Trouble shoot problems that arise in homes● Assist with all aspects of maintenance, housekeeping management, and vendor relationship● Provide AV instruction/maintenance in all properties so that guests and homeowners are clear on how to work all the systems easily and efficiently.● Take direction from the General Manager for implementing various controls and procedures during both peak and low seasons.● Meet guests in the field on arrival days when necessary, only for select homes and when a guest needs assistance, typically between 10 am and 8 pm● Monitoring daily communications via email and/ or messaging app● Tracking the completion of weekly tasks and projects (house checks, spa services, housekeeping, repairs, equipment replacement, maintenance, etc.)● Perform weekly inspections for homes participating in InvitedHome HomeCare ProgramRequired Experience and SkillsMust be local to Telluride.Minimum 1 year of experience in hospitality, property management, or other related fields.Computer ProficiencyGood organizational SkillsExcellent communication skills, both oral and writtenValid Driver’s License with a good driving record and reliable 4x4 transportationManages time effectively and meets deadlinesAbility to learn new computer and cell phone applications softwareAbility to troubleshoot.Recommended...