Human Resources Support Analyst (Level 1)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Human Resources Support Analyst (Level 1)Full-timeCompany DescriptionHitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit https://www.hitachi-solutions.co.uk/ .Our Hitachi office in Sofia is currently hiring for the position of Human Resources Support Analyst capable of working closely with our HR team within the Shared Service Centre.Job DescriptionThe Human Resources Support Analyst (Level 1) is a key member of the HR Shared Services Centre (HR SSC), providing operational HR support across Hitachi Solutions Europe. The role is responsible for delivering accurate and efficient HR administration, HR systems support, employee lifecycle processes, payroll support activities, and first-line HR service support. Working closely with employees, managers, and HR stakeholders, the role contributes to a seamless employee experience and the delivery of consistent HR services across multiple European countries.JOB RESPONSIBILITIES:Act as the first point of contact for HR-related queries from employees, managers, and candidates, ensuring timely resolution or appropriate escalation.Manage and track requests through HR service channels, delivering a high standard of customer service.Support recruitment administration, including job advert management and candidate pre-screening.Coordinate onboarding activities, including offer documentation, background checks, system setup, and new joiner communications.Process employee lifecycle changes, including contractual amendments, employee documentation, and offboarding activities.Maintain accurate employee records and complete HR transactions within HR systems.Support HR systems administration and ensure employee data remains accurate, up to date, and GDPR-compliant.Support payroll administration through employee setup, monthly updates of trackers, and coordination with payroll providers.Administer employee leave records and support routine HR reporting activities.Assist with HR reporting, audits, compliance activities, and data validation.Collaborate with HR, Payroll, Talent Acquisition, and business stakeholders across Europe to ensure efficient HR operations.Contribute to continuous improvement initiatives across the HR Shared Services Centre.QualificationsStrong interpersonal and stakeholder management skillsStrong administrative skillsAttention to detail and accuracyCompetent in the Microsoft Office suite particularly in Word and ExcelHigh service focus and results drivenHighly resilient, particularly when working with changeCommercial, numerical, analytical and problem-solving skills“Digitally savvy”Team working ethicEnglish language at proficiency levelGerman or French will be advantageousAdditional InformationWhat We Offer: Competitive salaryAdditional Health InsuranceMonthly Food VouchersMultisport Card25 days annual vacationVolunteering daysSpecialised TrainingHybrid model (mix of office and home office days based on project assignments)Modern Office with excellent access to transportDrinks & Fruit Office SupplyProfessional & Friendly work environmentCompany events Opportunity to grow your career and work with international teamsIn applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi...