The Country Manager is responsible for the operational, technical, and sales activities across the country on behalf of the related business. Create and support a rewarding work environment while maximizing business revenue growth, operational efficiency, and profitability.
What You Will Do:
- Develop the strategic regional business plan centered around growth, executable sales, and brand identity.
- Lead the local QE team in all aspects of their business management and personnel development.
- Communicate with the President and peers to share resources and ideas.
- Take management and strategy decisions to improve business performance.
- Prepare aggressive but attainable budgets and business plans.
- Act as the ABS ambassador to promote the ABS brand to customers.
- In-depth knowledge of the market and competitive landscape in order to identify and explore opportunities for growth (new services and acquisitions).
- Ensure competitive pricing in line with business guidelines.
- Support international sales activity.
- Minimize costs without compromising sales and service delivery.
- Ensure consistent service delivery according to customer feedback.
- Implement standard group processes in the country related to IT, HR, Legal, Compliance, Finance, etc., and ensure appropriate financial and process controls.
- Operate to the highest standards of ethics in accordance with the ABS Code of Integrity and Professional Conduct.
- Ensure a safe working environment and establish and maintain a safety culture.
- Identify, assess, develop, coach, and promote talent.
- Responsible for building a backlog, managing Accounts Receivable, cash flow, DSO (Days Sales Outstanding), and attaining the KPI's (Key Performance Indicators).
What You Will Need:
Education and Experience
- Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.
- A minimum of seven (7) years of previous related industry experience.
- Appropriate certification and/or licenses in area of specialization as may be required.
- Prior experience in management systems certification will be a significant advantage.
- P&L experience.
Knowledge, Skills, and Abilities
- Able to coordinate and motivate teams toward a common goal.
- Able to translate strategy into pragmatic action plans and execute them.
- Excellent communication and interpersonal skills at all levels.
- Proficient with computers, both in preparing presentations and communications and in working with ABS QE’s operating platforms.
- Business experience in a technical service and/or consulting service industry.
- International exposure and flexibility, including travel.
- Perceptive of and responsive to multicultural environments.
- Energy to motivate teams to deliver as a way of life attitude.
- Ability to obtain working knowledge of the ABS Quality Evaluations Business Assurance System.
- Fluency in local language and English.
It Would Be Nice If You Have:
Graduate business degree
Reporting Relationships:
Reports to the Vice President or President, ABS QE and may have individual contractor direct reports.