Company Details
Company URL: https://www.berkleytechnologyservices.com/
Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at berkley-bts.com to learn more information.
The Company is an equal employment opportunity employer.
Responsibilities
The Software Developer will participate in the design, development, testing, maintenance, and support of applications used across the corporation's subsidiaries. This role works closely with senior engineers, business analysts, QA analysts, and business stakeholders to deliver quality software solutions.
- Develop, test, maintain, and support application features and enhancements using .NET, Angular, and SQL Server technologies.
- Gain an understanding of assigned business processes, system functionality, and application integrations.
- Participate in requirements discussions and provide input on technical solutions and implementation approaches.
- Assist with creating technical design documentation and development estimates.
- Troubleshoot and resolve application defects, performance issues, and production support incidents.
- Collaborate with senior developers and team members to implement new functionality and system improvements.
- Participate in code reviews and incorporate feedback to improve code quality and maintainability.
- Follow established development standards, design patterns, and coding best practices.
- Work with quality assurance teams to ensure features are tested and meet business requirements.
- Contribute to continuous improvement efforts by identifying opportunities to improve system usability, performance, and supportability.
- Support application deployments and environment management activities as needed.
- Work as a collaborative member of an Agile development team, interacting with business analysts, QA resources, and end users.
- Provide quality customer support by investigating and resolving user-reported issues.
- Participate in rotating on-call support for production systems, as required.
- Assist in training and supporting end users on application functionality.
- Stay current with emerging technologies and development practices relevant to the team's technology stack.
- Travel for this position is approximately 5–10%.
Qualifications
- 2–4 years of software development experience.
- 2–4 years of experience developing applications using Microsoft technologies, including C#, .NET, and ASP.NET.
- 2–4 years of experience with web technologies including HTML, CSS, JavaScript/TypeScript, Angular, REST APIs, and web services.
- 2–4 years of experience working with relational databases, preferably Microsoft SQL Server.
- Understanding of software development lifecycle (SDLC) methodologies and development best practices.
- Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.
- Ability to work effectively in a team-oriented environment while managing multiple priorities.
- Strong verbal and written communication skills with both technical and non-technical audiences.
- Demonstrated ability to learn new technologies, tools, and business processes quickly.
- Strong customer service mindset and commitment to delivering quality solutions.
- Ability to work independently on assigned tasks while seeking guidance when needed.
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent professional experience.
Preferred Qualifications
- Experience working on Agile/Scrum development teams.
- Experience developing applications using Angular.
- Experience with Entity Framework or other ORM technologies.
- Experience building and consuming RESTful APIs.
- Familiarity with Git, Bitbucket, or other source control systems.
- Experience with Azure DevOps, Bamboo, Jira, Confluence, or other CI/CD and project management tools.
- Knowledge of software design principles and object-oriented programming concepts.
- Exposure to cloud technologies such as Microsoft Azure.
- P&C Insurance industry experience or knowledge.
- Exposure to domain-driven design (DDD), CQRS, or microservices architecture.
Additional Preferred Qualifications
- Exposure to Artificial Intelligence (AI), Generative AI, Machine Learning, or Intelligent Automation technologies.
- Experience integrating AI-powered services, APIs, or copilots into web applications.
- Familiarity with AI-assisted development tools such as GitHub Copilot, Microsoft Copilot Studio or similar technologies.
- Interest in leveraging AI and automation to improve business processes, operational efficiency, and user experience.
Behavioral Core Competencies
- Critical Thinking
- Customer Focus
- Technical Aptitude
- Business Acumen
- Collaboration
- Problem Solving
- Adaptability
- Personal Ownership and Accountability
- Continuous Learning