Lead, Uber Direct

About the role and team 

Uber Direct is an on-demand delivery service for business customers across a range of industries, such as food delivery, grocery, and pharmaceuticals. Uber Direct in India is a multi-billion-dollar opportunity, and the candidate will get the chance to shape the logistics story for Uber in India. As the Lead for Uber Direct, you will drive the growth of this product category and deliver a measurable impact across the Indian market through a blend of strategy, planning, stakeholder management, and data-driven decision-making. You will oversee category management, pricing, and product experience, and play a central role in scaling this business in India.

What you’ll do 

• Problem Solving: Take end-to-end ownership of the Uber Direct P&L, pricing decisions, and incentives management.
• Growth Strategy: Collaborate with businesses/merchants to understand key gaps in experience & opportunities to scale the category across cities.
• Supply growth: Engage with key stakeholders across Regional & Central Ops Teams to improve supply quality & improve product reliability.
• Product Experience: Be a thought partner for the product team to shape the right product experience based on merchant/Earner VOC.

What you’ll need

• 6+ years of experience in Operations, Program Management, Strategy Consulting, or a similar fast-paced environment. MBA or advanced degree in Business, Engineering, or a quantitative field.
• Proven track record of delivering measurable outcomes in high-velocity B2B or consumer-facing business units. Experience in "0-to-1" environments, such as launching new products, services, or geographic markets.
• Strong stakeholder management skills with experience influencing senior leadership and cross-functional teams.
• Strong analytical and critical thinking skills, with prior experience in category P&L management and a data-driven role. Proficiency in data analytics & SQL for deriving business insights and taking data-backed decisions.