Account Manager

Skip to main content Account Manager HouseWhisper Seattle, WA Apply Account Manager HouseWhisper Seattle, WA 1 week ago 57 applicants See who HouseWhisper has hired for this role Apply Save Report this job About the RoleWe are currently seeking an Account Manager to join HouseWhisper, a well-funded startup at the forefront of the PropTech industry. HouseWhisper is located in the Pioneer Square neighborhood of Seattle.  This is an in-office role. This role involves managing a book of business and partnering with sales and product to ensure alignment to help customers' success.  As an Account Manager, you will play a key role in ensuring our customers are getting the training, coaching, and support they need to thrive with our products and services. You will serve as a trusted partner to our clients, helping them maximize adoption, drive meaningful business outcomes, and navigate change with confidence as they integrate AI into their workflows. This role requires strong relationship management skills, strategic thinking, and the ability to proactively identify opportunities to improve customer engagement, retention, and long-term success. You will also collaborate cross-functionally with sales, product, and leadership teams to advocate for customer needs and help shape the overall customer experience at HouseWhisper.QualificationsReal estate tech or real estate experience a plus2-4 years of Account Management experience requiredDemonstrated ability to quickly understand complex product features and adapt to market dynamicsAdvanced proficiency in CRM’s, HubSpot, Follow Up Boss, or similar platforms, including reporting, dashboard creation, workflow management, and account segmentation.Background in a startup environment is a plusProficient in analyzing customer feedback data to derive actionable insights and adapt strategies effectively.Demonstrated ability to build and maintain relationships across all organizational levels, from entry-level agents to top executives.Familiarity with real estate technology ecosystems, including CRM platforms, MLS integrations, lead management systems, transaction workflows, and brokerage operations, is a plusResponsibilitiesManage a book of business that will evolve and grow over timeLead weekly customer meetings to drive value and adoption of productsDeliver product feedback accordinglySynthesize market intelligence and customer feedback to inform product positioning strategiesConduct technical product demonstrations, onboarding sessions, and workflow consultations for customers of varying technical proficiency.Ensure customer churn remains at or below set standardsAnalyze customer adoption data, CRM workflows, and AI utilization metrics to identify opportunities for increased engagement, retention, and business impact.Ability to work with a fast-paced team of executives with evolving prioritiesSelf-sufficient and resourceful with the ability to work independently Compensation:Competitive startup salaryVariable pay, monthly payoutStock Options Medical, Dental & Vision insuranceCommuter BenefitsDiscretionary Time Off policyWe are committed to building a diverse and inclusive team. We offer competitive benefits, equity options, and opportunities for career growth.  The Account Manager works from the Seattle office located in the Pioneer Square neighborhood.  Show more Show less ...