Cloud Account Executive, Slack, Indonesia Enterprise
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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same!
You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways.
If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing:
Drive ACV within the Singapore market by creating, navigating, and closing opportunities, and making our customers successful with Slack.
Provide recommendations based on a customer’s business needs and usage patterns
Lead multiple customers simultaneously at various stages of the Slack buying cycle
Drive revenue through proactive outreach to new and existing customers
Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas
Across all sales teams, we are looking for the following attributes:
1. Business acumen
2. Consultative selling
3. Prospecting skills
4. Compelling communicator
5. Urgency
6. Competitive spirit
7. Collaborative, win-as-a-team attitude
8. Resourceful
9. Coachable
10. Drive for results
11. Trusted advisor
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.
Slack lebih dari sekadar perusahaan teknologi. Kami memiliki misi untuk menjadikan kehidupan kerja Anda lebih sederhana, lebih menyenangkan, dan lebih produktif. Kami percaya bahwa budaya adalah kompas menuju kesuksesan, sehingga Nilai-Nilai Slack tertanam kuat dalam setiap aspek yang kami lakukan. Kami mencari talenta luar biasa yang bersemangat untuk menghasilkan karya terbaik dalam hidup mereka sambil mendukung orang lain untuk melakukan hal yang sama. Kami sedang mencari seorang Account Executive untuk bergabung dengan Tim Singapura kami. Wilayah ini menawarkan peluang besar bagi Slack, dan kami sangat antusias untuk mengembangkan unit bisnis ini. Kami mencari orang-orang luar biasa yang bersemangat untuk menghasilkan karya yang luar biasa sambil mendukung orang lain untuk melakukan hal yang sama!
Anda akan bertanggung jawab untuk memperkenalkan nilai-nilai Slack kepada calon pelanggan baru, serta bekerja sama dengan pelanggan yang sudah ada untuk mendorong adopsi dan nilai yang mereka peroleh dari platform kami. Kami adalah tim yang berorientasi pada pelanggan dan sangat bersemangat dalam membangun hubungan yang saling percaya dengan seluruh basis pelanggan kami. Anda akan bekerja sama secara erat dengan pelanggan untuk memahami tujuan bisnis mereka dan bertindak sebagai penasihat tepercaya agar pelanggan kami dapat bekerja dengan cara-cara baru.
Jika Anda senang bekerja dengan pelanggan dari berbagai industri dalam lingkungan yang terus berubah dengan cepat, bergabunglah bersama kami! Slack memiliki budaya yang positif, beragam, dan saling mendukung—kami mencari orang-orang yang penuh rasa ingin tahu, kreatif, dan berupaya menjadi sedikit lebih baik setiap hari. Dalam kerja sama kami, kami berupaya untuk menjadi cerdas, rendah hati, pekerja keras, dan yang terpenting, kolaboratif. Jika ini terdengar cocok untuk Anda, mengapa tidak menghubungi kami?
Tugas Anda:
Meningkatkan ACV di pasar Singapura dengan menciptakan, mengelola, dan menutup peluang, serta memastikan kesuksesan pelanggan kami melalui Slack.
Memberikan rekomendasi berdasarkan kebutuhan bisnis dan pola penggunaan pelanggan
Memimpin beberapa pelanggan secara bersamaan pada berbagai tahap siklus pembelian Slack
Meningkatkan pendapatan melalui pendekatan proaktif kepada pelanggan baru dan yang sudah ada
Menyeimbangkan komunikasi masuk dari pelanggan serta memprioritaskan dan menindaklanjuti masalah dengan tepat, termasuk pertanyaan terkait penagihan, hukum, keamanan, dan teknis
Bertindak sebagai perwakilan suara pelanggan dan mengumpulkan umpan balik untuk mendorong perbaikan berkelanjutan di semua bidang
Di seluruh tim penjualan, kami mencari kandidat yang memiliki karakteristik berikut:
1. Ketajaman bisnis
2. Penjualan konsultatif
3. Keterampilan mencari prospek
4. Kemampuan berkomunikasi yang meyakinkan
5. Rasa urgensi
6. Semangat kompetitif
7. Sikap kolaboratif dan berorientasi pada kemenangan tim
8. Kreatif dan inovatif
9. Mudah menerima masukan
10. Berorientasi pada hasil
11. Penasihat yang dapat dipercaya
Slack merupakan salah satu lapisan dalam tumpukan teknologi bisnis yang menghubungkan orang, data, dan aplikasi—sebuah platform terpadu tempat orang dapat bekerja sama secara efektif, menemukan informasi penting, serta mengakses ratusan ribu aplikasi dan layanan krusial untuk menghasilkan kinerja terbaik. Mulai dari perusahaan global Fortune 100 hingga toko kelontong kecil, berbagai jenis bisnis dan tim menggunakan Slack untuk menghubungkan orang yang tepat dengan semua informasi yang dibutuhkan. Slack berkantor pusat di San Francisco, CA, dan memiliki kantor di seluruh dunia. Untuk informasi lebih lanjut tentang bagaimana Slack membuat tim lebih terhubung, kunjungi slack.com. Menjamin lingkungan kerja yang beragam dan inklusif di mana kita saling belajar merupakan inti dari nilai-nilai Slack. Kami menyambut orang-orang dari berbagai latar belakang, pengalaman, kemampuan, dan perspektif. Kami adalah pemberi kerja yang menjunjung kesetaraan kesempatan serta tempat kerja yang menyenangkan dan mendukung. Bergabunglah dan lakukan pekerjaan terbaik dalam hidup Anda di sini, di Slack
Unleash Your Potential
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