Senior DevOps Engineer

Senior DevOps Engineer | 100% Remote (WFH) Opportunity General Summary The Senior DevOps Engineer is a key member of the IT Operations team, responsible for designing, automating, and maintaining the infrastructure and CI/CD systems that enable reliable, secure, and efficient software delivery across the organization. This role operates at the intersection of cloud infrastructure, container orchestration, and developer experience—ensuring that development, QA, data, and application teams can ship with confidence. Reporting directly to the IT Operations Director, this engineer will own critical systems including OpenShift/ROSA clusters on AWS, Jenkins and GitHub Actions pipelines, Argo-based GitOps workflows, and a multi-cluster observability stack built on OpenTelemetry. The ideal candidate brings deep hands-on experience with Kubernetes at scale, AWS infrastructure as code, and CI/CD pipeline design—combined with the judgment and communication skills to collaborate effectively across a broad set of cross-functional teams. Essential Duties and Responsibilities Infrastructure & Cloud Design, provision, and maintain AWS infrastructure using Terraform, including VPCs, IAM roles (IRSA), PrivateLink, Route 53, S3, RDS, etc. Leverage deep proficiency in Terraform and Ansible to grow the organization's infrastructure-as-code footprint across current and future platforms — using Terraform to provision and define infrastructure, and Ansible to configure, tune, and operationalize it. Operate and maintain Red Hat OpenShift (ROSA) clusters on AWS, including upgrades, operator lifecycle management, and platform-level troubleshooting. Implement and enforce Infrastructure-as-Code (IaC) practices across all environments, ensuring consistency, security, and repeatability. Manage cross-account AWS patterns including IAM role chaining, S3 replication, and security services (GuardDuty, CloudTrail). CI/CD & Automation Own and improve Jenkins pipelines end-to-end, including Jenkinsfile development, Ansible playbook integration, and credential management. Build and maintain GitHub Actions workflows, including reusable workflow templates, composite actions, OIDC-based AWS auth, and enterprise policy configuration. Manage and evolve ArgoCD-based GitOps deployment workflows, including ApplicationSets and multi-environment promotion strategies. Automate operational processes across Linux and Windows targets, including certificate rotation, AD group management, and environment provisioning. Observability & Reliability Configure and maintain the observability stack (OpenTelemetry Collectors, Prometheus, etc.) across multiple clusters. Define and implement SLIs, SLOs, and actionable alerting to support reliability goals and reduce mean time to detection. Develop and maintain runbooks, troubleshooting guides, and incident response documentation. Collaborate with application teams to instrument services and improve end-to-end traceability. Collaboration & Mentorship Partner with application development and data engineering teams to streamline deployment workflows and troubleshoot environment issues. Collaborate with security and compliance teams on IAM policy design, secrets management, and vulnerability remediation. Provide mentorship to junior team members and contribute to team knowledge sharing through documentation and technical presentations. Communicate project status, risks, and infrastructure decisions clearly to leadership and non-technical stakeholders. Requirements 7–11 years of experience in DevOps, Platform Engineering, SRE, or Infrastructure Engineering roles. Deep hands-on experience with Kubernetes or OpenShift in production, including operator management, RBAC, ingress configuration, and cluster upgrades. ROSA or OCP on AWS strongly preferred. Strong AWS infrastructure experience including VPC design, IAM (IRSA, cross-account trust), S3, Route 53, PrivateLink, RDS, etc.. Must be comfortable working in Terraform (or equivalent IaC tooling) at scale. Strong experience with Ansible for configuration management, playbook development, and operational automation across Linux and Windows targets, including integration with orchestration platofrms and credential management. Demonstrated experience building and maintaining CI/CD pipelines across Jenkins and GitHub Actions, reusable workflows, OIDC auth, and enterprise governance. Experience with GitOps tooling (Argo) and deployment strategies (blue/green, canary, progressive rollout). Working knowledge of observability tooling: Prometheus, Grafana, OpenTelemetry, or similar. Proficiency in scripting and automation with Bash, Python, or Go. PowerShell experience is a plus given hybrid Linux/Windows environment. Experience working in hybrid environments spanning Linux containers and Windows server administration. Familiarity with Kafka or event-driven architecture on Kubernetes is a plus. Experience in regulated industries (insurance, finance, healthcare) is preferred. Soft Skills & Working Style Strong written and verbal communication skills with the ability to explain complex infrastructure concepts to non-technical stakeholders. Collaborative mindset with willingness to work across domain boundaries — helping a data engineer debug a DAG or pairing with security on IAM policy review. Documentation-oriented: writes runbooks, architectural decision records, and onboarding material as a natural part of the work. Self-directed with the ability to manage multiple priorities, escalate appropriately, and make pragmatic trade-off decisions. Curiosity and ownership mentality Education/Certifications Bachelor’s degree in Computer Science, Systems Engineering, or a related field, or equivalent professional experience. Certifications (Preferred, Not Required) AWS Certified DevOps Engineer, Solutions Architect, or SysOps Administrator. Certified Kubernetes Administrator (CKA) or Red Hat Certified Specialist in OpenShift. HashiCorp Certified: Terraform Associate. Work Environment Remote: This role is 100% remote, open to candidates currently located in the United States who are able to work without sponsorship. Requires a private, quiet workspace suitable for focused work and video collaboration. Hours: Schedules are set to accommodate the needs of the role and organization, and may be adjusted as needed. Travel: Occasional travel to off-site locations for meetings may be required. Salary Range : $90,000 - $135,000 with a comprehensive benefits package. Details: EMPLOYERS Benefits and Perks About EMPLOYERS As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! We offer a positive, challenging work environment combined with an opportunity to build your career as you help us grow our business in innovative and imaginative ways that are uniquely EMPLOYERS! Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. We are known for the quality service and expertise we provide to our clients and the exemplary work environment we provide for our employees. We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. At EMPLOYERS, you will discover an energetic environment that inspires top achievement. As "America's small business insurance specialist," we have the resources, reputation, and expanding nationwide identity to enrich your work/life and enhance your career. About EMPLOYERS #LI-Remote