Analytic Lead

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Analytic LeadFull-timeCareer Site Team: Customer Success Compensation: COP 113535000 - COP 140000000 - yearlyJob DescriptionThis role Acts as a strategic insights partner and product expert across Precision Solutions, TDLinx, and Localization solutions. This role owns end‑to‑end consulting, onboarding, enablement, and high‑impact analysis that help clients solve real business challenges. The position blends client leadership, analytics/storytelling, product training, and AI‑enabled process optimization, while mentoring and elevating best practices across the organization. What You’ll Do Client Partnership & Strategic Advisory across Localization Product Suite Serve as a trusted advisor to clients and internal stakeholders; translate complex data into clear, actionable recommendations that influence decisions. Lead internal and client‑facing conversations and workshops; challenge and refine business questions to reach the right solution. Training, Enablement & Adoption Design and deliver engaging product training (live and virtual) that demonstrates real‑world use cases and accelerates time‑to‑value. Lead internal SME certification programs for associates; coach teams on Localization tools and practices Create reusable workflows, macros, and operational frameworks that drive scale and consistency. Product & Platform Expertise (Localization) Stay current on product roadmaps and industry trends; provide feedback loops to product teams and help socialize new features. Connect Analytics & Activation (Route‑to‑Market) concepts to localization decisions (e.g., coverage design, territory planning, network optimization, site selection). Project Leadership & Operational Excellence Manage a portfolio of clients, ensuring on‑time, high‑quality delivery; enforce process standards, QA, and RACI. Coordinate cross‑functional efforts (Sales, CS, Modeling, Product) and support sign‑off. Commercial Impact Support renewals and expansions by identifying lead opportunities, strengthening value stories, and partnering with Account Directors/Sales. Maintain strong product health via consistent touchpoints and proactive recommendations with internal and external clients. QualificationsEducation Bachelor’s degree required (e.g., Marketing, Business, Economics, Engineering, Statistics). Master’s degree a plus. Experience 4–7 years in FMCG/Retail/Tech & Durables, analytics, or client success roles (5+ preferred for people leadership). Demonstrated success managing client‑facing analytical projects and driving adoption of analytics platforms. Skills & Competencies Advanced analytical thinking; comfort working with multiple complex datasets   Analytical thinker with proven project and portfolio leadership, rigorous QA discipline, strong interpersonal influence, and the ability to challenge constructively. Experienced in mentoring and coaching team members. Tools Proficiency with Spectra, TDLinx, Retail Measurement and Analytics; strong PowerPoint; working Excel skills. Familiarity with collaboration tools (e.g., SharePoint, Teams). AI‑assisted workflows a plus.  English fluency; Spanish a plus for cross‑country collaboration.  Success Measures (KPIs) Client Outcomes: Renewal/expansion rates, Lead Gen & Closed‑Won influence, stakeholder satisfaction/TNPS. Delivery Excellence: On‑time delivery, QA pass rates, adoption Adoption & Enablement: Number of trainings, certification completions, time‑to‑value improvements. Operational Efficiency: Cycle‑time reduction via AI/process improvements; reusable assets created. Scalable BDP: Case studies, best‑practice assets, and internal playbooks published. Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview...