Customer Success Manager - Clinical Operations

Skip to main content Customer Success Manager - Clinical Operations Veeva Systems Chicago, IL Apply Join or sign in to find your next job Join to apply for the Customer Success Manager - Clinical Operations role at Veeva Systems Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Customer Success Manager - Clinical Operations Veeva Systems Chicago, IL 1 week ago 59 applicants See who Veeva Systems has hired for this role Apply Join or sign in to find your next job Join to apply for the Customer Success Manager - Clinical Operations role at Veeva Systems Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleAs a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s clinical operations products and services. You will serve as a liaison between Veeva and key customer stakeholders, fostering collaboration, triaging escalations, and highlighting value through proactive engagement.This is a great opportunity for someone with clinical operations expertise, who is passionate about working with customers, developing relationships, and working cross-functionally to improve the overall customer experience.What You'll DoSupport 4-6 large, global customers post-implementation with Veeva Clinical applicationsOwn the relationship with your customers’ application owners to understand their strategic objectives and challengesAct as a trusted advisor for your customers and liaise with relevant Veeva stakeholders to address customer needsLead meetings with customers to demonstrate success and identify additional value...