Finance & GTM Systems Administrator

View all jobsFinance Systems AdministratorRemote - USARevenue OperationsRemoteFull-timeLocation requirements:Remote based role. Open to candidates in the United States About the Role:BigPanda is seeking an organized, reliable, and proactive Finance Systems Admin to join our team. This is a hybrid systems role supporting both Finance and Sales/Revenue, responsible for managing and evolving our core enterprise systems to meet BigPanda’s fast-changing needs.This role will be critical in maintaining and scaling BigPanda’s tech stack while driving process improvements, automation, integrations, and AI initiatives. You will partner directly with stakeholders — not just executing requests, but understanding business objectives and designing scalable, thoughtful solutions that enable growth.This opportunity will provide you with a broad skillset, allowing you to wear multiple hats and drive a diverse range of projects with significant runway to influence both our Finance and Revenue systems roadmaps.What you will do:Own, maintain, and improve our ERP (NetSuite).Own and support Finance with related financial systems including Coupa, Pigment, CaptivateIQ, Brex, Docusign, Avalara, and Expensify.Act as the Finance systems administrator and technical SME (configurations, workflows, reporting, dashboards, and integrations), ensuring strong governance, internal controls, and data integrity across all finance systems.Partner cross-functionally to scope requirements, prioritize initiatives, and deliver scalable solutions aligned with Finance and Revenue team objectives.Manage and optimize system integrations between Salesforce, NetSuite, CPQ, and other downstream systems. What skills and experience you’ll bring to BigPanda:5+ years of experience in finance systemsMust have 3+ years of NetSuite experience (solution architect or developer experience strongly preferred).Experience managing and optimizing integrations (e.g., Celigo or similar iPaaS tools).Strong Business Analyst mindset—ability to partner closely with stakeholders across BigPanda, deeply understanding business needs, and translating them into scalable, well-architected system solutions.Excellent communication skills, with the ability to influence stakeholders and guide decision-making rather than simply executing requests.Play an instrumental role in our AI strategy and implementation. Experience contributing to or supporting AI-driven systems strategy initiatives.Preferred Qualifications:Salesforce administration experience, including workflow automation, process design, and system optimization.CPQ and/or RevOps background. About Us:BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career. Our Benefits:  Competitive equityRemote-first environmentUnlimited PTOTwelve (12) paid holidays throughout the year Comprehensive health benefits#PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully...