Ensure the quality, reliability, and performance of cloud hardware products and supplier-manufactured components throughout the product lifecycle. Partner with component manufacturers, server suppliers, and internal engineering teams to monitor performance, resolve technical issues, and drive continuous quality improvements. Influence cross-functional stakeholders and suppliers to achieve quality objectives, key performance indicators (KPIs), and operational targets. Manage product quality throughout post-launch lifecycle phases, ensuring sustained performance from growth through end-of-life. Lead quality risk management activities by identifying, containing, mitigating, and resolving high-priority quality issues impacting global data center operations. Develop and implement supplier quality management strategies that drive manufacturing excellence, product reliability, and compliance with quality standards. Collaborate with internal and external partners to define and execute continuous improvement initiatives that enhance product quality, operational efficiency, and scalability. Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience. Experience at DFM. Preferably in OEM/ODM/CM industry Deep understanding of PCB, PCBA and server assembly process 5+ years of experience in leading large-scale taskforce. 10+ years of working experience in product quality discipline in Electronics Industry. Demonstrated experience as natural leader of cross functional teams in a fast-paced environment is essential. Experience in product quality, reliability, or product engineering for PCB, PCBA and Electronic assembly & Servers. Solid understanding of quality tools such as 8D, CLCA, SPC, Pareto charts, FMEA, GR&R, FAI, CPK, PPAP etc. Familiar with measurements, ability to identify program NUDD, product CTQ & process CTP. Familiar with metrics control, for example FPY, LRR and VLRR
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