Customer Success Manager

Skip to main content Customer Success Manager Amperos New York, NY Apply Join or sign in to find your next job Join to apply for the Customer Success Manager role at Amperos Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Customer Success Manager Amperos New York, NY 3 weeks ago 57 applicants See who Amperos has hired for this role Apply Join or sign in to find your next job Join to apply for the Customer Success Manager role at Amperos Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job About AmperosAmperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.About The RoleWe’re looking for a Customer Success Manager, to lead the deployment of our AI coworkers within our new and existing customers. The ideal candidate thrives at the intersection of working with customers, communicating with senior executives, implementing complex agentic solutions, and coordinating with internal stakeholders (e.g. engineering, product, and more). You will own and drive customer outcomes across pilots, onboarding, and existing relationships, helping clinics achieve ROI and performance requirements with our AI agents.This is a high-visibility role working closely with Product, Engineering, and GTM teams. This position is ideal for someone who can structure ambiguity and lead customers through complex transformations.What You’ll DoLead deployments end-to-end – configure workflows, coordinate data readiness, build SOPs, and ensure each client is set up to hit performance targets from day oneOwn customer relationships – serve as the primary point of contact across all stakeholders, communicating financial impact and demonstrating strategic valueCreate and maintain executive-facing deliverables – agendas, implementation roadmaps, performance dashboards, and process materials that clients and internal teams actually useTriage...