Senior Product Operations Associate
No longer listedNew York, NY$121k–$143kPosted Jun 13, 2026
NYC
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Narmi
Jobs
Senior Product Operations Associate
Narmi
Senior Product Operations Associate
Reposted 15 Days Ago
Hybrid
New York, NY, USA
121K-143K Annually
Senior level
Hybrid
New York, NY, USA
121K-143K Annually
Senior level
Own end-to-end product release operations: release notes, go/no-go calls, beta programs, feature enablement, UAT and deploy coordination, and operational health of the release cycle. Partner with PM, Eng, and GTM teams to drive AI automation initiatives, reporting, and tooling that accelerate product delivery.
The summary above was generated by AIAbout UsNarmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.About the Product Operations teamProduct Operations is the connective tissue of Narmi's product organization. We keep the platform release cycle running on a predictable cadence, get features safely into customers' hands, and give EPD and GTM teams a single source of truth for what's shipping and when.Our mission is simple: equip teams with the information they need to move fast, effectively. Over the next year we're investing in AI-driven process automation, outcome-focused reporting that shapes how we build features, and new tooling that accelerates how product gets shipped at Narmi. This hire will be central to that work.What you'll do (day one)Own the release notes process end-to-end, from drafting through publication, across every Narmi product release.Run feature readiness (Go live / No-Go calls) for each release, partnering with EPD and GTM teams.Run the Narmi beta program end-to-end: work with PMs and CS to identify the right cohorts, gather and synthesize feedback, and drive each feature to a clean release alongside PMs.Own feature enablement: configuring, turning on, and communicating new feature releases to Narmi's customers.Coordinate UAT, production deploys, and hotfixes across Narmi's web and mobile apps.Maintain the operational health of the release cycle: flag drift, escalate breakdowns, and protect the team's ability to ship on schedule.Where you'll take this role nextPartner with Product & Engineering leadership on AI and automation initiatives, owning end-to-end implementation of the work that reshapes how Narmi ships product.Re-invest in the operational programs Product Ops already owns to sharpen process, increase adoption, and raise the bar on quality.Build outcome and action-oriented reporting that helps shape how Narmi prioritizes and develops features.Establish a clear, repeatable process to keep GTM teams informed on what's shipping and equipped with the context they need to act on it.Be a thought partner on how we evolve Product Ops with new technology and tooling that accelerates how Narmi builds and ships product.What you'll bring3 to 6+ years in Product Operations,...