Retail Lead (Account Development)
Kuala Lumpur, MalaysiaFull-timePosted Jul 10, 2026
Google Chrome
Microsoft Edge
Apple Safari
Mozilla Firefox
Retail Lead (Account Development)Full-timeJob DescriptionNielsenIQ’s (NIQ) Sales Account Development team is focused on growing business revenue, finding new business opportunities, and market penetration. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success.As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience.Job ResponsibilitiesSecure the retailers cooperation continuity improving the conditions of existing cooperations agreements with current retailer partnersEnsure all data partnerships are correctly managed within the Partnership Program frameworkEnsure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in prioritySourcing for strategic new retailers, enhancing features & inputs from existing ones Drive sales, cooperation renewals and overall growth of existing retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationshipsIncrease penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, and Collaborative programs) to create strong dependency of retailers on our capabilities and informationDevelop a strategic understanding of our retailer’s industry/business/markets/clustersPartner with Customer Success and other relevant functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocksDrive strategic action plan to tackle Voice of the Customer feedbackLead and inspire sales and servicing team, enhancing their skills and improving their experienceEnsure proactive alignment of NIQ and GFK values proposition to customer’s needs and trendsCommunicate clearly , thus ensuring team activities are always focused and relevantAbout youYou are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships, understanding customers and their contexts, effective negotiation and growth mindset drive your work. QualificationsBachelor’s degree is required (MBA desirable)12 to 15 years Fast Moving Consumer Goods (marketing / sales) or retail industry experience desiredExperience in leading /team managementExpert knowledge of multivariate analysis and understand on retail dynamicsStrong client management, analytical thinking and team managementGood command of EnglishAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments,...