Senior Business Program Manager - Sales Design & Incentives

Deal-based exception management process owner General orchestration, rhythm & reporting Owns the end-to-end operating rhythm across both Revenue Based Incentives (RBI) Plans and Incentive Programs: intake, classification, routing, tracking, and closure. Govern the SDI Exception Workflow — ensure cases are logged for review against the entry criteria Decides when to activate the Deal-Based Escalation Committee (DBEC) as the Exception Review Board, set its cadence (rising into year-end), and bring only material/precedent-setting cases to SDI Leadership Team (LT). Bachelor's Degree in Business, Finance, Computer Science, Data Science, Engineering, Economics, or related field AND 7+ years' experience in compensation, business management and operations, finance and analytics, human resources and people analytics, marketing, or sales strategy OR equivalent experience Master of Business Administration (MBA) Degree or Master's Degree in Finance, Computer Science, Data Science, Engineering, or related field. 5+ years of experience working in a large or highly matrixed organization, preferably in the technology industry. Prior experience with incentive compensation processes, including quota setting and related upstream inputs such as territory planning, segmentation, and account alignment. 3+ years of project or program leadership/management experience Executive presence with experience influencing and partnering with stakeholders across the business. Proven success navigating ambiguity, ramping quickly on new processes and business data, and resolving unstructured problems. Experience communicating incentive compensation updates and plan changes clearly to drive understanding and action at all organizational levels. Maintain effectiveness while managing shifting priorities and multiple concurrent deadlines.