Systems Engineering, Lead Associate

Welcome page Returning candidate? Log back in! Field Support Technician Job Locations US-NE-Omaha | US-CO-Colorado Springs Requisition ID 2026-166754 Position Category Engineering Clearance Top Secret/SCI Responsibilities Peraton is seeking incumbent and external qualified candidates to support North American Aerospace Defense Command (NORAD) Cheyene Mountain Complex (NCMC) – Integrated Tactical Warning/Attack Assessment (NCMC-ITW/AA) and Space Support Contract III (NISSC III).    Please note that this is contingent upon contract award, with an anticipated decision expected mid to late 2026    Qualified candidates will help operate, maintain, and sustain critical national mission systems to deliver resilient strategic threat warning and space capabilities as part of a world-wide architecture, providing strategic warning that our nation depends on during a conflict. This program will provide an opportunity to exploit the capabilities inherent in our diverse national systems to better meet the needs of the national command authority and warfighters to detect, track, and respond to strategic threats through 2030 and beyond   The O&M Operations Support Engineer will provide 24x7 operational, technical, and sustainment support for mission-critical systems supporting NORAD and USSPACECOM operations within the Cheyenne Mountain Complex environment. This role supports onsite and on-call operational mission environments through system administration, troubleshooting, monitoring, incident response, maintenance, and operational sustainment activities across hardware, software, networking, cybersecurity, and enterprise mission systems. The ideal candidate will possess experience supporting secure, mission-critical DoD operational environments while collaborating closely with engineering, cybersecurity, integration, and operations teams to ensure mission readiness, operational continuity, system reliability, and rapid issue resolution in a 24/7 operational support environment.  Responsibilities Provide onsite and on-call 24x7 technical and operational support for mission systems within classified operational environments  Perform system administration, monitoring, health checks, and operational readiness activities across mission-critical systems and infrastructure  Troubleshoot and resolve hardware, software, networking, system performance, and operational issues in coordination with engineering and support teams  Conduct preventive and corrective maintenance activities including software patching, updates, configuration changes, and system performance tuning  Support operational sustainment and continuity of operations activities for mission-critical environments  Execute incident response activities including initial triage, escalation, coordination with higher-tier support teams, and closure documentation  Perform backup and restore operations to ensure data integrity, system availability, and operational continuity  Provide first-line technical support and user assistance for operational systems, access support, and issue resolution  Support system administration and operational database support activities where required  Collect, maintain, and update operational logs, incident reports, deficiency reports, checklists, and technical documentation in accordance with program and security requirements  Ensure compliance with operational procedures, configuration management standards, security requirements, and audit readiness activities  Support operational reporting, status tracking, and performance metrics for mission and program leadership  Coordinate with systems engineering, cybersecurity, software development, and integration teams to support operational readiness and issue resolution  Participate in shift turnover activities, operational briefings, and continuous operational support functions within a 24x7 environment  Qualifications Required Qualifications Bachelor’s degree with 5+ years of relevant experience; OR...