Strategic Client Executive - RHP

Skip to main contentWe use cookies to make the safest and most effective website possible. DeclineAccept CookiesZelis CareersSign InStrategic Client Executive - RHP page is loadedStrategic Client Executive - RHPApplylocationsUS NJ MorristownUS MA BostonUS FL St. PetersburgUS MO St. Louis (Corp)US GA Atlantatime typeFull timeposted onPosted 30+ Days Agojob requisition idJR110801At Zelis, we Get Stuff Done. So, let’s get to it!   A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.  A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.Position OverviewThe Strategic Client Executive (SCE) role will serve as the primary point of contact for Zelis clients for their assigned book of business, which consists of large complex payers with many Zelis solutions. The SCE will manage a strategic book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services, and ensure Zelis is always meeting and/or exceeding client expectations while driving a superior OneZelis customer experience. The SCE will develop and maintain critical internal and external relationships to sustain and build upon Zelis’ value proposition and work collaboratively across the enterprise to achieve their clients' goals and objectives. RESPONSIBILITIES:  Single point of contact for the management and orchestration of Zelis services overseeing relationships, operations, financial plans and strategy​. Owns the client relationship, including all short- and long-term strategies and key client relationships. Client Relationship Building: Maximize the breadth and depth of relationships by working closely with clients to intimately understand their business strategies, needs, and challenges as well as how Zelis supports the achievement of those goals Revenue Management: Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business Client Renewals & Retention: Responsible for client renewals and retention. Successfully lead contract negotiations and manage the complete life cycle to renew client agreements while looking for ways to expand the partnership. Risk Identification and Mitigation: Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships Product Knowledge & Optimization: Drive revenue growth through existing product optimization, understand and communicate key differentiators, product strategy, features, and functionality Client Growth: Successfully uncover and qualify opportunities for growth to deliver great client value. Collaborate with sales to present...