Ops Sup Analyst

Single PositionExplore a Career With UsView All JobsOps Sup AnalystCHENNAI, Tamil Nādu, India No longer accepting applications.Job ID26979512Date posted07/15/2026DepartmentOperations - CoreThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:Manage the Level 2 Sanctions screening process.Ensure transactions are processed efficiently, act as a SME (subject matter expert).Execute work assigned, including annual review certification and change requestsServe as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approvalConduct needs assessment and update content or develop content related solutions according to business requirementsDealing with Ad-hock requests such as data analysis, preparation of reports etc.Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changesMonitor work progression ensuring completion of assignments by requested due dateEnsure consistent application of team process controls.Drafting and editing sanctions-related reference materials; supporting the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participating in sanctions training programs.Additional duties as assigned.Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:1-2 years of experience in a Sanctions Screening processStrong Knowledge on MVG guidelinesProficient understanding of emerging technologiesEffective verbal and written skillsAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsSelf-motivated and detail orientedProven organization and time management skillsDemonstrated problem-solving and decision-making skillsConsistently demonstrates clear and concise written and verbal communication skillsEducation:Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This site uses only strictly necessary cookies to perform basic functions. You may adjust the settings of your internet browser to reject or block all cookies or trackers, but doing so may affect how the website functions. This website is hosted by an external service provider and all cookies are controlled and configured by Citi. For detailed information please read our Citi Careers Cookie Policy.I have read the cookie notice