BANAMEX - IT Business Analyst - AVP

Single PositionExplore a Career With UsView All JobsHybridBANAMEX - IT Business Analyst - AVPCIUDAD DE MEXICO, Mexico No longer accepting applications.Job ID26969071Date posted06/01/2026DepartmentTechnologyThe IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.Responsibilities:Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and ITConsult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutionsSupport system change processes from requirements through implementation and provide input based on analysis of informationConsult with business clients to determine system functional specifications and provides user and operational supportIdentify and communicate risks and impacts, considering business implications of the application of technology to the current business environmentAct as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assignedHas the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:5-8 years of relevant experienceExperience in data analysis with intermediate/advanced Microsoft Office Suite skillsProven interpersonal, data analysis, diplomatic, management and prioritization skillsConsistently demonstrate clear and concise written and verbal communicationProven ability to manage multiple activities and build/develop working relationshipsProven self-motivation to take initiative and master new tasks quicklyDemonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detailEducation:Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Responsible for identifying business needs, analyzing processes, and proposing data driven solutions to improve efficiency, quality, and decision-making. This role collaborates with cross functional teams to gather requirements, translate them into functional specifications, and support the implementation of technology or process improvements.Key Responsabilities:Conduct detailed analysis of current business processes and identify improvement opportunities.Gather, document, and validate business requirements with stakeholders.Translate business needs into functional/technical specifications.Facilitate meetings, workshops, and interviews to collect input from subject matter experts (SMEs).Map and analyze current workflows, build new workflows using methodologies such as OpenPages or BPMN.Propose optimized processes and support change management efforts.Monitor the execution of new processes to ensure alignment with business objectives.Present insights and recommendations to leadership in a clear and actionable manner.Collaborate with Project Managers to define scope, timelines, and...