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Forward Deployed Engineer
London, UK (with client travel)
Full Time
Core Tech Role
Salary: £55,000 - 70,000 | Equity: 0 - 0.5% | Travel expenses + flexible working
About the role
Be the bridge between our technology and our clients. As a Forward Deployed Engineer, you'll work directly with customers to understand their operations, configure our AI platform to their needs, and ensure successful deployments. This is a client-facing technical role for engineers who love solving real problems with real people.
As a Forward Deployed Engineer, you'll be the bridge between our technology and our clients. You'll work directly with customers to understand their facilities management workflows, configure our AI platform to their needs, and ensure successful deployments from kickoff through go-live and beyond.
Who We're Talking To
You enjoy working with customers and listening to them. You get energy from solving real problems for real people, not just writing code in isolation.You thrive in ambiguity. Client needs are messy, requirements change, and you're the type who figures it out.You want to be in the field, not stuck behind a desk. Travel, client meetings, hands-on deployments — that's your thing.
What We're Looking For
2+ years in a client-facing technical role (solutions engineer, technical consultant, implementation engineer, or similar)Strong communication skills, with the ability to explain technical concepts to non-technical stakeholdersExperience with Python and APIs (REST, webhooks)Comfortable with SQL and data analysisProblem-solver who thrives in ambiguous situationsBonus: Experience with facilities management, property tech, or enterprise softwareBonus: Experience with AI/ML products
Why It's Worth It
Direct client impact: see your work transform real operationsVariety: every client brings new challenges and learning opportunitiesCutting-edge tech: work with AI-powered automation and intelligent workflowsGrowth path: shape the customer success function as we scaleCompetitive salary, travel expenses covered, flexible working
Ready to Join the Mission?
Apply Now
Let's discuss how you can help build the future of facilities management
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