Trade Operations Officer

Trade Operations Officer is an intermediate level role responsible for: * support the Trade Services Unit (under the Operations Group) offering Import/Export Letters of Credit, Export Bills, Import Bills, the Import/Export-related financing, documentary collection services, Supplier Financing and guarantee to all existing clients. * Responsible for both the timely and accurate processing of all import/export products and their related services and variants, for all existing clients * Responsible for daily communications to provide technical advices/guidance to trade services related products to enhance services image to all existing clients Responsibilities: * Ensure the timely and accurate processing of all Trade related products such as Import/Export Letters of Credit, Import/Export Bills, Import/Export-related financing, Documentary collection services, Supplier Financing and Guarantee. * Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to Regional Processing Center (RPC) for processing. * Receive/deliver documents (Guarantee, import bill, export bill, L/C’s, loan application) from /to customers via counter or fax machine. * Perform signature verification. * Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in, export documents preparation, etc..) * Prepare report to FINCON, State bank * Communicate with RPC via email/phone for daily transactions and enquires * Provide leadership in the identifications, development, implementation, and review of productivity projects that will result in cost effectiveness and savings. * Other tasks assigned by Unit Head Qualifications: * Good knowledge of Trade products and rules (UCP600, ISBP, ISP) * Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required) * Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure * Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration/leadership skills * Must be self-motivated and pro-active; hard-working and responsible * Strong verbal and written communication skills in both English and Vietnamese ## EXPERIENCE and EDUCATION REQUIRED * 2-3 years proven track record in operations of trade services and trade finance (in a bank or at a major MNC non-bank is preferred) * College Degree (in Banking, Finance, Economics or Accounting) This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. \------------------------------------------------------ ## Job Family Group: Operations - Transaction Services \------------------------------------------------------ ## Job Family: Cash Management \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.