QBO and Omni ExpertsRemote (United States)ContractView all jobsRole Overview:We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.Requirement:Active user of QuickBooks Online (QBO)Proven experience in accounting or bookkeepingPrior experience with omnichannel chat supportStrong understanding of financial concepts and data analysisAbility to handle complex, data-driven accounting questionsExperience working with SMB clients is preferred.Responsibilities:Respond to customer queries via omni chat platformsHandle accounting-related questions requiring deep financial expertiseSupport SMB business owners with bookkeeping and financial guidanceAnalyze and interpret financial data to provide accurate responsesComplete assigned PPT-based tasks as neededNice to Have:SMB business owners with hands-on accounting experiencePreviously engaged experts with relevant domain expertiseAccountants/bookkeepers comfortable with high-volume, data-heavy queriesApplyAutofill from resumeDrag & drop or upload to autofill your application.Upload fileFirst Name *Last Name *Email *LinkedIn Profile URL *Phone Number *How many years of experience do you have with QBO? *You understand this is a contract / 12-week engagement? *YesHow did you hear about this role? *Which city do you live in? (Please enter only the city name) *Which country do you live in? (Please enter only the country name). *Why are you a fit for this role? *How soon are you available to start? *As soon as we submit you to our client, you will receive emails from "Turing", you understand and will keep an eye out to respond ASAP? *YesResume *Drag and drop file or browse computer(PDF, 5 MB maximum)ApplyJobs powered by By applying you agree to Dover's terms.
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