Customer Relationship Executive (6 months contract)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Customer Relationship Executive (6 months contract)Contract Compensation: SGD 3000 - SGD 4000 - monthlyCompany DescriptionSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Job DescriptionPrimary responsibilities:Coordinating auditor schedules and managing client requests and updates to auditor schedules.Specific responsibilities:SchedulingIdentify jobs due for surveillance and ensure all jobs are scheduled and invoiced.Raise and obtain approval for concession, suspension and withdrawal of certification where requiredCoordinate with Technical Experts/Subcontractors and manage related documentation and approvals, including payment arrangements.Schedule auditor assignments for initial audits, surveillance, renewals, and training sessions.Collaborate with clients for the submission of Quality Manuals/Quality Plans (if off-site).Arrange access passes for jobs on Jurong Island.Send job confirmations to clients for initial, renewal, and surveillance audits.Organize ferry tickets, visa and transport to Batam/Bintan and Malaysia (if required).Coordinate with affiliates for international audit jobs.Auditor Schedule UpdateUpdate allocated auditor information on CertIQ.Maintain timely updates of auditor schedules on CertIQ.Record changes in contact information or addresses on CertIQ.Monthly ReportingProvide comments on overdue schedules, concessions, and suspension reports.Update surveillance figures on CertIQ and relevant folders QualificationsMin Diploma in Management or related fieldsMin 3 years of administration dutiesProficient in MS Office, especially ExcelAbility to work independently.Excellent customer service skills.Hardworking, detail-oriented, and meticulous.Strong communication, negotiation, and interpersonal skills.Proficient administrative skills.Capability to produce timely and accurate monthly reports.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.