Field Service Engineer - Daejeon
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Service engineer for Beckman Coulter Diagnostics is responsible for maintenance and service the instrument for customer satisfaction. This position is part of the Customer satisfaction department located in Daejeon and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the CS service 3team and report to the service supervisor responsible for coordinating resources to resolve the problem. If you thrive in a customer supporting role and want to work to build a world-class customer satisfaction organization—read on.
In this role, you will have the opportunity to:
- Various on-site service activities, including installation and maintenance of instrument, and software upgrades in case of instrument problems, including preventive Maintenance.
- Responding to a customer's service request
- Maintain a favorable relationship with customers
- Waiting for emergency service calls during off-duty hours (on weekends and night shifts)
- Performing a variety of service tasks and challenges
- Cooperation with team members
- Work collaboration with relevant department
- Compliance with company policies
- Completion of a training program
The essential requirements of the job include:
- Experience: less than 6 years of experience in diagnostic industry.
- Anyone who doesn't have a problem with overseas travel and domestic business trips.
- Major: Medical engineering department or electronics or mechanical engineering department of the same kind
- Foreign Language: Preferential treatment for those with excellent English speaking, reading, and writing skill
- Computer utilization: MS Office availability and related program availability
It would be a plus if you also possess previous experience in:
- Possessing technical aptitude and understanding of the diagnostic industry
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.