Service Technicians

Skip to main contentThis site uses cookies. By continuing to use it you are agreeing to use cookies. For more information on how we use cookies, go to our Website and Mobile Privacy Notice.DeclineAccept CookiesCareersEnglishSign InService Technicians page is loadedService TechniciansApplylocationsLOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australiatime typeFull timeposted onPosted 30+ Days Agojob requisition id20160397Date Posted:2026-05-21Country: AustraliaLocation: LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, AustraliaCome and join Otis today, and be part of the OTIS Family and Forbes 2025 World's Best Employers.About youWe are seeking Service Technicians based in the Sydney CBD. In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.Permanent roleReports to the Service ManagersKey Responsibilities for YouPerforms Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.Stand by and provide after-call-back coverage as needed.Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction.Electrical and Mechanical training to apprentices and subcontractors.Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.Liaise with customers and submit leads using Otis-provided applications.Key working relationships - Internally and ExternallyWorks closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.Liaises with functional management at other Otis entities and headquarters.Represents the Company's relationships with major customers, suppliers, and the public.Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant).External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers.What You Will Need To Be SuccessfulHave Electrical and/or Fitter qualifications as relevant to the role and Lift apprenticeship or other industry-accredited training program (desirable)Minimum two (2) to five (5) years’ experience within the Lift Industry.Hold a valid driver's license.Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.Strong English language skills, both verbal and writtenIntermediate knowledge and experience using technology including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).You are a committed professional, with safety as your priorityHas attention to detail and is results-driven, curious, adaptable, and able to work well alone or in a teamApply today to join us and build what’s next!If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field...