Service Technician

Skip to main contentThis site uses cookies. By continuing to use it you are agreeing to use cookies. For more information on how we use cookies, go to our Website and Mobile Privacy Notice.DeclineAccept CookiesCareersEnglishSign InService Technician page is loadedService TechnicianApplyremote typeOn-SitelocationsLOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, Australiatime typeFull timeposted onPosted 30+ Days Agojob requisition id20159723Date Posted:2026-05-12Country: AustraliaLocation: LOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, AustraliaCome and join Otis today, and be part of the OTIS Family and Forbes 2025 World's Best EmployersAbout youWe are seeking a Service Technician based in the Adelaide, South Australia.In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.Permanent roleAdelaide portfolioReports to the Service ManagerKey Responsibilities for YouPerforms Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.Stand by and provide after-call-back coverage as needed.Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction.Electrical and Mechanical training to apprentices and subcontractors.Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.Liaise with customers and submit leads using Otis-provided applications.Key working relationships - Internally and ExternallyWorks closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.Liaises with functional management at other Otis entities and headquarters.Represents the Company's relationships with major customers, suppliers, and the public.Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant).External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers.What You Will Need To Be SuccessfulHave an Electrical license or a Cert III in ElectrotechnologyHold a valid driver's license.Minimum five (5) years’ experience within the Lift Industry.Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.Good English language skills, both verbal and writtenIntermediate knowledge and experience using technology including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).A committed professional, with safety as priorityHas attention to detail and is results-driven, curious, adaptable, and able to work well alone or in a teamBenefitsYou will receive a long-term employment contract with the world market leader in a crisis-proof industry.36 hours per week work and we offer you remuneration in accordance with local EBAWe will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.You will receive modern and high-quality work clothes, your own tools, an iPhone and a tool of trade (depending on coverage area)Apply today and help us build what's next.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units...