Senior Manager Physical Security

## Key accountabilities and decision ownership Physical security strategy and governance * Define, implement and maintain the local physical security strategy, policies, standards and procedures in alignment with Vodacom Group requirements and local legal obligations. * Provide leadership and oversight on all matters relating to the protection of employees, customers, visitors, assets, facilities, warehouses, retail outlets and critical network infrastructure. * Ensure physical security risks are identified, assessed, monitored, reported and mitigated through appropriate preventive and corrective controls. Sites, buildings and infrastructure security * Oversee the security of all Vodacom sites and buildings, including headquarters, regional offices, technical sites, warehouses, retail locations and other business premises. * Ensure effective implementation of access control, visitor management, guarding, CCTV monitoring, alarm response and other protective measures. * Conduct regular security assessments and recommend improvements to strengthen protection of premises, assets and critical infrastructure. Incident management and threat response * Coordinate the response to physical security incidents, threats, thefts, intrusions, vandalism, civil unrest, workplace violence and other events that may affect people, assets or operations. * Ensure security incidents are properly recorded, investigated, escalated and closed with clear root causes, lessons learned and corrective actions. * Support crisis management and business continuity activities where physical security risks may impact operations. People, travel and event security * Ensure appropriate security arrangements are in place for employees travelling for business, executive movements, field missions and company events. * Provide security advice, briefings and awareness sessions to employees, contractors and relevant stakeholders. * Coordinate security planning for high-risk movements, VIP visits, corporate events and activities in sensitive locations. Security contractors and service providers management * Manage outsourced security service providers, including guarding companies, alarm response providers and other physical security contractors. * Monitor contractor performance against agreed service levels, contractual obligations, compliance requirements and operational expectations. * Review security costs, support budget planning and ensure value for money in the delivery of security services. Stakeholder engagement and external liaison * Establish and maintain effective working relationships with law enforcement agencies, government security bodies, emergency services and relevant external stakeholders. * Coordinate with internal stakeholders including Technology, Facilities, Retail, Supply Chain, Legal, HR, Compliance and Regional teams on security-related matters. * Collect, assess and share relevant security information that may impact Vodacom people, assets, customers or operations. Reporting, compliance and continuous improvement * Prepare and present regular physical security reports, dashboards, KPIs, risk updates and incident trends to management and relevant governance forums. * Ensure compliance with internal security policies, Group standards, contractual requirements and applicable laws and regulations. * Drive continuous improvement of physical security controls, procedures, training, incident response capability and overall security culture. ## Core competencies, knowledge and experience * Strong knowledge of physical security management, including access control, guarding operations, CCTV, alarm response, site protection and security risk assessments. * Ability to design, implement and monitor physical security policies, standards, procedures and operating controls across multiple sites and business locations. * Excellent incident management, emergency response and crisis coordination skills. * Strong...