Product Intern (Payroll)

Discover how to slash your EMR and boost your bottom line with our new EMR guide!Download NowWe’re hiring!Product Intern (Payroll)Apply NowBack to JobsThe OpportunityWe’re looking for a Product Intern (Payroll) to support the evolution of Lumber’s payroll product — a mission-critical workflow where trust, accuracy, compliance, and great UX matter. This is a 12–16 week internship designed for someone early in their product journey who wants real hands-on experience. You’ll work directly with product leadership, engineering, design, and customer-facing teams to help ship improvements across payroll workflows and supporting platform capabilities. This role is also designed as an intern-to-hire opportunity: if it’s a strong mutual fit, this internship may convert into a full-time product role.What You’ll DoPayroll Product Discovery & Customer UnderstandingJoin customer calls and internal feedback sessions to understand contractor payroll workflowsHelp map and document real-world payroll processes (timesheets → approvals → payroll run → reporting)Identify pain points and opportunities (errors, delays, manual work, usability gaps, compliance risk)Research competitor payroll products and industry trendsSupport Requirements & Delivery with EngineeringHelp write and refine user stories, acceptance criteria, and edge cases for payroll featuresMaintain and update product documentation (briefs, workflows, PRDs, release notes)Work with engineering to clarify requirements, answer questions, and drive follow-throughTrack execution progress and ensure action items closeQuality, Rollout, and EnablementAssist with QA testing and validation for payroll flows (including edge cases)Help ensure rollout readiness: workflow correctness, usability, and compliance scenariosSupport internal enablement with clear documentation and release notesGather post-launch feedback and recommend iterative improvementsData + Feedback → Continuous ImprovementTrack customer feedback, support tickets, and usage patterns related to payrollHelp define and report on success metrics (adoption, payroll completion rate, error rate, time-to-run payroll)Identify friction points and propose improvements backed by evidenceThis internship may support initiatives across:Payroll run workflow improvements and UX iterationTimesheet-to-payroll automation and approval flowsPay schedules, overtime rules, and job-based payroll logicCompliance workflows and audit trailsPayroll issue reduction (failed runs, corrections, manual adjustments)Reporting and dashboards (payroll summaries, exceptions, labor cost visibility)What We’re Looking ForYou’ll Do Well If You Are:Highly organized with strong follow-throughHigh work ethic and ownership mindset — you take initiative, move fast, and get things doneHungry, scrappy, and proactive — you don’t wait to be told what to do, you find problems and take initiative to solve themCurious and eager to learn payroll + FinTech workflows end-to-endComfortable working with engineering teams and asking for clarityStrong communicator — able to write clean, structured documentationAnalytical — can turn messy workflows into clear insights and actionCustomer-oriented and willing to learn directly from real usersComfortable in a fast-moving environment with shifting prioritiesWhy Lumber?What You’ll GetReal ownership: contribute to meaningful payroll product improvements end-to-endMentorship: partner closely with experienced product leadersCustomer exposure: build product intuition through real workflow discoveryEngineering partnership: learn how product requirements translate into shipped features‍Intern-to-hire path: opportunity to convert into a full-time product role based on performance and team fitCompany OverviewLumber is reshaping the construction industry with an AI-powered workforce management platform that helps contractors run their business — spanning workforce operations, financial workflows, compliance, and more. We’re on a mission to bring...