Senior Product Manager

Skip to main content Senior Product Manager Leena AI Gurugram, Haryana, India Apply Senior Product Manager Leena AI Gurugram, Haryana, India 2 months ago 44 applicants See who Leena AI has hired for this role Apply Save Report this job About Leena AILeena AI is a leader in Agentic AI for the enterprise. We are building an iconic company, delivering AI Colleagues that transform back-office functions and accelerate the full promise of Generative AI - unlocking real productivity gains, cutting costs, and delighting employees at scale.Leena AI provides the most forward-looking, open, and scalable Agentic AI architecture for the enterprise - it empowers CIOs and CTOs to develop, deploy, and manage AI Colleagues for the back office at scale. Built with full governance, compliance, security, and auditability at its core.Leena AI integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, Workday, and Microsoft Office 365. We are proud to be trusted by 500+ global enterprises and 20 million+ employees, including leading brands such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways.Founded in 2018 and headquartered in New York, Leena AI has secured over $40M in financing from top-tier investors including Greycroft, Bessemer Venture Partners, B Capital, and Y Combinator.About The Knowledge Management PODThe KM POD owns the end-to-end knowledge layer: connectors and sync from SharePoint, ServiceNow KB, Confluence, Google Drive, and dozens of other sources; ingestion and chunking; retrieval quality; admin workflows for curating and governing knowledge; and the analytics that tell admins where their KB is failing.What You Will OwnThe KM roadmap, from connector breadth to retrieval quality to admin DIY tooling. A clearly articulated north star (e.g., knowledge-grounded resolution rate) with a decomposed tree of input metrics, owners, and quarterly movement targets. The DIY admin experience — how a Builder at a Fortune 500 onboards, curates, monitors, and improves their KB without raising a ticket with us. Cross-functional alignment with Engineering, Design, CS, Solutions, and Sales on a single prioritized backlog. Customer-facing presence in pre-sales, QBRs, and escalations where KM is the topic. What we are looking for Stakeholder leadership across senior peersYou have run a product area where weekly decisions routed through four to six senior stakeholders - Eng leadership, CS, Sales, founders. You can walk us through a specific case where you held a line under pressure, or built alignment on a contested direction, and explain why it held. We are not looking for someone who routes; we are looking for someone who decides and carries the room.End-to-end systems thinkingYou reason about backend scalability (indexing cost, sync throughput, retrieval latency at 10M+ documents across hundreds of tenants) and admin-facing DIY experience (what the Builder sees when KB coverage drops, how they fix it themselves) as one problem, not two. We have been burned by PMs who optimized one end at the expense of the other; we will probe for this in a live design exercise.Metric decomposition and structured betsYou do not just recite the north star — you break it down. Given "knowledge-grounded resolution rate," you should be able to sketch the input tree (ingestion coverage × retrieval precision × answer grounding × admin remediation loop), identify the two or three highest-leverage inputs...