Director, GTM Business Applications

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Director, GTM Business Applications, UKG Inc., (Remote): Will serve in the Enterprise Applications leadership team to contribute to strategic roadmap decisions in collaboration with senior leaders and identify innovative opportunities to transform UKG’s business solutions for growth. Will oversee a team of product managers and analysts in the design, development, testing, and deployment of technology solutions that deliver business value as well as supporting existing software solutions in a complex systems landscape. Specific duties will include: * Coordinating activities and tasks of team members and overseeing the team’s design of new and enhanced high-impact software solutions to ensure projects are on time, within budget, technically sound, deliver business value, and meet desired outcomes; * Overseeing the quality of the team’s requirements elicitation and user story documentation, ensuring that the desired business outcomes and measurable value (KPIs) are understood as well as driving decisions when there may be conflicting requirements; * Managing the team’s building, testing, and deployment of systems solutions that are scalable, meet UKG requirements, leverage out-of-box functionality wherever possible, and favor configuration over code; * Developing training plans to enhance the team’s technical and professional skills as well as fostering a positive and collaborative team environment; * Providing recommendations and driving decisions that impact the strategic systems roadmap and priorities based on business outcomes; * Participating in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring high standards of performance, scalability, reliability, and maintainability; * Communicating complex concepts related to requirements, issues, and solution delivery to team and senior leaders; anticipating potential objections; influencing others to adopt a point of view; and collaborating regularly with technical leads within Digital and Business teams to ensure high standards of quality; * Identifying and escalating production issues to ensure timely resolution and thorough root cause analysis, managing vendor relationships, and driving the implementation of measures to prevent future recurrences; and * Staying current with emerging technologies, Agile/Scrum best practices through a DevOps Model, and industry trends, and advocating for their adoption where appropriate to drive innovation and productivity enhancement within Digital and Business teams (e.g. CoPilot, GenAI). Requirements: Position requires a Bachelor’s degree (or equivalent foreign degree) in Information Technology, Computer Science, Electrical or Electronics Engineering, or a closely related discipline, and 7 years of progressive experience as a Product Manager overseeing enterprise-scale software solutions and managing high-performing product development teams. Must also demonstrate 5 years of experience (which may overlap with the above) in the following key areas: * Managing cross-functional teams in the development and execution of product strategies for enterprise-scale software, including through the full product lifecycle from concept to launch; driving adoption, scalability, and revenue growth. * Utilizing modern Agile frameworks including Scrum and...