Senior Scrum Master & Project Management- VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Scrum Master and Technical Delivery Lead with a strong background in Agile methodologies, software engineering, cloud technologies, and people leadership. This role combines hands-on technical contribution with Agile delivery leadership, enabling teams to deliver high-quality, secure, and scalable solutions. The successful candidate will work closely with cross-functional stakeholders while supporting development, testing, and DevOps teams. Approximately 80% of the role focuses on technology leadership and delivery, with 20% dedicated to Scrum facilitation and people management. ## What you’ll do ## * Lead Agile delivery teams and ensure adherence to Scrum principles and Agile best practices. * Facilitate daily stand-ups, sprint planning, sprint reviews, retrospectives, and other Agile ceremonies. * Remove delivery impediments and support teams in maintaining consistent progress towards sprint and programme objectives. * Coach developers, testers, and DevOps engineers to improve collaboration, productivity, and delivery outcomes. * Manage and support a team of 10+ professionals across development, testing, and DevOps functions. * Drive continuous delivery practices and promote automation across the software development lifecycle. * Create and maintain Agile delivery artefacts including burn-down charts, backlog maps, sprint metrics, and KPI dashboards. * Collaborate with multiple teams and stakeholders to ensure alignment on priorities, dependencies, and delivery commitments. * Ensure timely, secure, and high-quality delivery of solutions in line with agreed KPIs and business objectives. * Contribute directly to software development and solution implementation activities. * Design technical solutions, prepare high-level design (HLD) documentation, and conduct code reviews. * Align team objectives with organisational goals and foster a culture of continuous improvement and innovation. * Support cloud-native application development and delivery using AWS technologies. ## Who you are ## ### Essential Skills and Experience * Proven experience as a Scrum Master working within Agile delivery environments. * Deep understanding of Agile frameworks, principles, and practices. * Demonstrable experience creating and managing burn-down charts, backlog maps, and other Agile metrics. * Strong experience with continuous integration and continuous delivery (CI/CD) processes and tools. * Excellent communication, stakeholder management, and collaboration skills. * Strong analytical, problem-solving, and innovation capabilities. * Experience leading and developing teams of 10 or more professionals. * Ability to mentor and coach software developers, testers, and DevOps engineers. * Strong technical background in: * React.js * Node.js * Java and/or C# * Hands-on experience with AWS cloud services and...