Technical Support Engineer III

Skip to main content Technical Support Engineer III Esper Bengaluru, Karnataka, India Apply Join or sign in to find your next job Join to apply for the Technical Support Engineer III role at Esper Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Technical Support Engineer III Esper Bengaluru, Karnataka, India 2 months ago Over 200 applicants See who Esper has hired for this role Apply Join or sign in to find your next job Join to apply for the Technical Support Engineer III role at Esper Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job About EsperEsper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.About The RoleAs a Technical Support Engineer, you'll be the first line of support for our diverse clientele. This role is at the heart of our mission to drive technology forward while providing an exceptional customer experience. If you're a skilled Technical Support Specialist who thrives in a fast-paced, agile environment and is passionate about delivering tech solutions, we want you on our team.What You'll DoDeliver virtual and email-based technical support to Esper customers who utilize our platform solutions, resolving issues promptly and efficiently.Gather essential information related to customer-reported issues, investigate & diagnose problems, and provide comprehensive answers to customer queries.Offer top-tier customer service in the realm of Mobile Device Management Solutions.Exhibit strong organizational skills to plan, prioritize, and manage workloads, consistently meeting service standards and objectives.Strive to provide swift responses to all customer requests, enhancing the overall customer experience.Utilize a range of devices...