Role Summary
Contract Associate Managers assist with managing clients or a portfolio of clients in a manner that maximises value for Accenture and clients.
Contract Associate Managers must be capable of managing contracts including subcontracts in accordance with company policies and procedures, applicable laws and client business requirements. Contract Specialists are generally co-located with Accenture business/client units and project teams (often on client premises) and are expected to maintain a high level of visibility on the account as they perform their contract management responsibilities.
Contract Associate Managers may also organize and direct the work activities of junior contract management professionals and other related engagement staff allocated to a business or client unit, acting as a role model for contract management staff and a trusted partner to the business. Contract Associates Managers are client facing and have a key role in building trusted relationships with client counterparts.
Key Responsibilities
Leadership/Engagement:
- Lead/participate in contract management team on a specific project or account or operate as the contract management lead on small to medium accounts or portfolios reporting into a senior leader;
- Work with client engagement teams and client counterparts to assist with day to day contract management support and to understand delivery requirements;
- Demonstrate the value of the contract management function with business and account leader
- Be a role model for contract management staff and demonstrate leadership qualities by participating in wider contract management activities
People & Portfolio Management / Development:
- Supervise, mentor and coach junior contract management staff allocated to a specific project or account to ensure most effective utilisation of resources
- Participate in the review of performance standards for junior staff;
- Provide input for priority setting and performance achievement process for junior staff;
- Assist with assessing training and education needs for junior staff on a specific project or account, when operating as the contract management lead; and
- Participate in the development and delivery of contract/commercial training modules for contract management staff on a specific project or account.
Risk & Issue Management:
- Identify contract and commercial risks and issues and proposes appropriate mitigation strategies or solutions for approval;
- Escalate matters in a timely and controlled fashion (in accordance with prescribed guidelines) and ensure affected parties are notified in an appropriate manner; and
- Draft and review appropriate reports in compliance with contract management processes and account delivery requirements
Sales Support:
- Provide support for pre-award sales activities including supporting the development of responses to client RFPs or similar, working with business to draft contract schedules and participate in negotiations; and
- Demonstrate reasonable knowledge and understanding of Accenture's offerings and associated commercial considerations.
Contracting, Drafting and Negotiation:
- Draft Statements of Work, Change Requests, Arrangement Letters, Subcontracts and Non-Disclosure Agreements (not exclusive), working with project leadership to provide timely reviews and quality contractual documents that are fit for purpose and collaborating with other internal organizations; and
- Support negotiations to achieve the best outcomes for Accenture and clients
Commercial and Contract Management Processes:
- Implement contract management processes on a specific project or account;
- Ensure all contract relevant policies and procedures applicable to an account are identified and communicated to relevant personnel and
- Work with delivery and finance leads to identify and flex appropriate contract levers affecting revenue, cost and profit
Educational Requirement:
Must have:
- Minimum Bachelor’s Degree
Skills and Work Experience
Must Have:
Contract Management Knowledge and Experience:
- Minimum 5 yrs. relevant experience as a contract manager with exposure to complex, risky deals with proven team management experience;
- Relevant experience with in one or more of Accenture core businesses would be preferred;
- Experience leading teams with good/impactful executive presence;
- Able to collaborate and communicate effectively with internal and external executives and be capable of contributing and influencing key commercial and contracting decisions; and
- Proficiency using Microsoft Office applications (e.g. Excel, Word, PowerPoint, SharePoint).
Legal and Contracting Knowledge:
- Basic understanding of general commercial contracting regulations and principles and subcontracting practices
- Basic knowledge and understanding of legal principles as they relate to commercial and contract management
Key Relationships
- Supervises: Contract Management professionals providing services on an account or portfolio of accounts
External Relationships:
- May interface with client commercial, procurement, contract management, business executives
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.