Senior Manager, Commercial Sales

Skip to main contentThis website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Privacy PolicyDeclineAccept CookiesEnglishSign InSenior Manager, Commercial Sales page is loadedSenior Manager, Commercial SalesApplyremote typeFully FlexiblelocationsRemote, Francetime typeFull timeposted onPosted 30+ Days Agojob requisition idR34190Job DescriptionThe Senior Manager, Commercial France, will lead, and develop a highly driven and enthusiastic team of Account Executives. Our Sales teams are responsible for helping our existing customers leverage Zendesk as a key component to their CX Strategy and uncover New business through at scale and targeted prospecting programs, and direct AE-led prospecting activities.We are looking for a positive, results orientated, and influential individual with deep SaaS experience. As a leader, you will possess outstanding quantitative, communications and sales leadership skills that will define, optimize and scale Zendesk’s business in France. This experienced leader and people manager will build and expand their team and sales strategies to ensure a robust pipeline and sales execution. Engaging closely with internal partners, you will develop, deploy and maintain a sales process based on our sales methodology, MEDDPICC and the upfront contract. Our ideal candidate has proven experience in managing, building and encouraging a team to achieve quarterly targets!You will:Direct a team of Account Executives who are responsible for geographically defined territories where strategic business planning leads to pipeline and bookings growthLead from the front: Act as the Sales Leader in sales cycle to help progressing deals with all the AE's.Meet regularly with key senior stakeholders, reporting on team results and leading conversations about business direction, what we need to do to ensure success and how we successfully deliverProvide feedback and recommendations on marketing efforts from real world interactions with prospects and customers.Retain a culture of agility and speed while growing the focus on metrics, measurement and building for scaleProvide ongoing mentoring and development of the team of Account Executives (AE). This includes recruiting, onboarding and training new AEs, team events and culture buildingWork with our enablement teams to ensure the appropriate trainings needs are flagged and executed onIdentify and execute ways to innovate our model and work cross-functionally across departments (Professional Service, Partners, Marketing, Ops, Product, IT) to push our initiativesEvolve & refine the sales strategy, process and tactics to improve performanceYou have:You’ve been there and done it: 5 years experience scaling Sales functions in a high growth environmentExperience using MEDDPICC qualification framework and the upfront contractStrong communication, people, and system building skillsExtensive experience in sales, and considerable software experience in SaaS/Customer Support/Sales/CRMYou are a leader of change who can inspire, coach and mentor teams to achieve new heightsYou think globally and know how to align efforts with the direction and best interests of the organisationExcellent in organizational leadership and raising team to new heightsFluency in English and French is required.Flexibility to travel extensivelyBachelor’s degree or equivalent work experienceAbout Zendesk - Champions of Customer ServiceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.Zendesk is an equal...