Workforce Relations Consultant

         Investigation & Resolution

• Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health
• Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices.
• Provide recommendations or mediation, aligning with legal standards and internal policy and processes.

 

Advisory & Coaching

• Guide leaders through complex employee situations (e.g. disciplinary actions)
• Provide consultative support on navigating sensitive conversations and decisions.
• Empower leadership to handle team member conflict within the scope of their role through valued advice.
• Approve disciplinary actions and religious accommodations

 

Documentation & Compliance

• Maintain detailed records of cases, investigation documents, and outcomes.

 

       Training & Education

• Facilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action.
• Promote a culture of continuous learning and shared accountability.
• Stay current with applicable Human Resources-related laws, rules, and regulations.

 

Partnerships

• Collaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning.
• Partner with Legal to escalate high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions.

 

Continuous Improvements & Metrics

• Evaluate data from investigation cases to identify root causes and areas for organizational growth.
• Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation.
• Identify ways to increase the effectiveness of the Workforce Relations team, processes, workflows, etc. 

Education/Experience

• Bachelor's degree in a related field required
• 5+ years of Human Resources experience in a fast-paced environment
• 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers
• Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA
• Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships
• Ability to consistently exhibit high levels of discretion, integrity, and confidentiality
• Ability to work independently and with a sense of urgency
• Effective problem-solving and decision-making skills and ability to influence others
• Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas
• Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner
• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
• Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion

Other 

• Excellent interpersonal & communication skills and ability to build trust
• Excels in managing challenging personalities with professionalism and diplomacy
• Ability to navigate complex situations with confidence, confidentiality and sound judgement
• Capable of assessing nuanced challenges independently
• Proactive, Adaptable, Detail Oriented, Organized, Analytical 
• Knowledge in employment law/labor regulations
• Maintains composure in high stress situations
• Ability to identify the root cause of issues and identify creative solutions

 

Occasional local travel to specific sites for investigations needing in-person interviews and for HR meetings.