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Project Coordinator
UserTesting
Ontario, Canada
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Project Coordinator
UserTesting
Ontario, Canada
1 week ago
Over 200 applicants
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We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let’s build experiences people love—together.The OpportunityAt UserTesting, we help organizations create experiences people love. Through our User Interviews business, we connect teams with the right participants so they can gather meaningful insights and make confident, customer-led decisions.As a Project Coordinator, you’ll support the successful execution of customer research projects by coordinating participant recruitment and managing incoming project requests through our platform. You’ll review and launch recruitment requests, monitor study progress, and communicate updates to customers to ensure research projects run smoothly.This position is Monday–Friday 12:00PM - 9:00PM ET/ 9:00AM–6:00PM PT. In this role, you'll support customers and active research projects during afternoon and evening business hours, helping ensure timely project launches, participant recruitment, and responsive customer communication.This role is ideal for someone who thrives in fast-paced, high-volume environments, enjoys managing a large volume of concurrent requests...
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