Emergency Call Handling Project Manager

Florida$110k–$120k
Skip to main contentMotorola Solutions values your privacyOur website is set to allow cookies. We use cookies to improve your website experience, the products and services we offer and to make your digital experience personalized to you. Learn more about the cookies we use on our website using this tool. You can set your cookie personal preferences. By using our site, you are accepting our Cookie Policy.Read Full Privacy MessageDeclineAccept CookiesSign InEmergency Call Handling Project Manager page is loadedEmergency Call Handling Project ManagerApplylocationsFlorida, US OffsiteGeorgia, US Offsitetime typeFull timeposted onPosted 26 Days Agojob requisition idR65059Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewThe Command Center Solutions and Services team delivers solutions and maintenance services to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. The projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center.Our foundational principle is an unwavering focus on the customer. This customer-centric approach guides every decision, strategy, and innovation, aiming to understand, meet, and exceed customer needs. We strive to be a trusted partner, invested in their long-term success. This commitment requires continuous listening, proactive problem-solving, and delivering exceptional value and service at every customer touchpoint.Job DescriptionAt Motorola Solutions, we support customers so they are always ready for those critical moments. As an Emergency Call Handling Project Manager, you will lead the deployment of a suite of Next Generation 911 (NG911) solutions. Your role is vital in enhancing the ability of first responders to manage emergency situations through cutting-edge technology and seamless system integration.Core ResponsibilitiesFollowing PMBOK (Project Management Body of Knowledge) standards, you will manage the full project lifecycle from Initiation through Closing.This position requires regular travel throughout the Southeast region (approximately 25–50%) to support regional project sites, attend client meetings, and participate in company events.Project Integration & PlanningMaster Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.Operational Workflow: Acquire and maintain a high-level understanding of internal organizational workflows to ensure project alignment with business objectives.Accountability: Own the successful implementation, cutover, and formal hand-off to the Support team for all emergency call handling projects.Scope & Schedule ManagementScheduling: Initiate, generate, and maintain detailed project schedules (WBS). Lead regular scheduling status reviews to track actual progress against the baseline.Execution: Ensure all milestones and deliverables are met according to the project lifecycle, managing the transition from legacy systems to NG911.Financial & Cost ManagementBudgeting: Maintain project budgets encompassing both labor and capital expenditures.Performance Metrics: Monitor...

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