Solutions Consultant - Post-Sales

Solutions Consultant - Post-Sales LocationLondonAddressLondon, England Employment TypeFull timeDepartmentSalesSolutions Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT.Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace.The market response has been unprecedented:$75bn+ in spend processed across our platform.20% savings consistently delivered to our customers.70% reduction in standard enterprise procurement cycles.13X revenue growth achieved over the last two years alone.Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar. We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted.With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy.The RoleYou will be part of the solutions consulting team at Vertice and play a critical role in onboarding new customers and leading the implementation process of our procurement orchestration solution.You’ll lead customer onboarding and guide clients on how to use our Intake to Procure product and broader platform capabilities to achieve their goals. This is a customer-facing role where you will be responsible for technical configuration, customization, implementation and support integration development. You'll collaborate closely with customers, customer success teams, and product managers to ensure smooth and effective deployments.As Vertice scales, you’ll be working with a wide range of clients across various industries and regions. You'll be at the forefront of driving customer satisfaction, helping clients maximize value from our solutions while influencing the future development of our product and our global solutions consulting team. ResponsibilitiesLead onboarding for new customers, with a focus on understanding their procurement processes and creatively configuring the product to solve their challenges.Take responsibility for the full end-to-end implementation of our workflows solution, including technical setup and project management to ensure smooth adoption.Provide expert guidance on how to integrate and embed Vertice’s workflows and integration products into clients' existing systems and processes.Conduct training and Q&A sessions with customers to empower them to use the product independently and confidently.Work proactively across multiple customer projects, tracking progress and ensuring timelines are met with minimal oversight.Collaborate closely with the Customer Success and product team to ensure our customers are delighted, helping to resolve any issues quickly and efficiently.Act as the primary technical contact for customer configuration and customization requests, ensuring that their specific needs are met.Provide feedback to Product and Engineering teams, influencing the product roadmap based on customer experiences and requests.Requirements:At least 4 years of work experience, with 2-3 years of experience in a solution consultant, project management or functional advisory roleExperience with end-to-end project management, with the ability to manage multiple client engagements simultaneously.Proven experience consulting on...