Applications Scientist II - 12 month FTC
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Applications Scientist II is responsible for providing technical support for complex issues to our customers, championing our customer and service organization in new product introductions and design changes and understanding the integration of the Beckman Coulter laboratory solutions
This position reports to the Technical Support Manager and is part of the Global Product Technical Support team located in Lismeehan, Co. Clare, Ireland and will be an on-site role.
In this role, you will have the opportunity to:
Provide technical support including problem solving and delivering solutions. Communicate support activities to line management and business units.
Actively manage escalations liaising with field and product support specialist to resolve escalations and customer issues. Use technical product knowledge to solve complex problems and to develop and provide solutions in a timely manner.
Encourage teamwork within own function as well as involvement where appropriate in cross functional problem solving initiatives. Ensure compliance is maintained and its effectiveness monitored
Support core team member for complex projects ensuring delivery of assigned tasks in time, regularly communicating New Product Development deliverable status to line management. Lead New product development introductions of moderate complexity and design changes ensuring they are customer implementable and support Service organization in delivering training and product information
Communicate problem solutions and /or investigation outcomes to all appropriate personnel. Attend customer sites to resolve and discuss issues if required. Drive product and process improvement and efficiencies using DBS tools.
The essential requirements of the job include:
Will hold a Bachelors degree in science or related field with 2+ years relevant experience or Masters with 0-2 years+. Field of Biochemistry or Clinical Chemistry preferred.
Must have previous experience working in a Technical Support/Research or Clinical environment
Must have excellent communication skills and ability to team work within the group of specialists as well as cross functionally
Excellent analytical and critical thinking capabilities
A team player, fully motivated to achieve and demonstrate best practices
It would be a plus if you also possess previous experience in:
In-vitro Diagnostics Immunoassay or Clinical Chemistry products.
A previous role with customer facing experience.
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.