Senior Project Manager

Skip to main contentMotorola Solutions values your privacyOur website is set to allow cookies. We use cookies to improve your website experience, the products and services we offer and to make your digital experience personalized to you. Learn more about the cookies we use on our website using this tool. You can set your cookie personal preferences. By using our site, you are accepting our Cookie Policy.Read Full Privacy MessageDeclineAccept CookiesSign InSenior Project Manager page is loadedSenior Project ManagerApplylocationsCalifornia Northern, US OffsiteCalifornia Southern Remote Worktime typeFull timeposted onPosted 11 Days Agojob requisition idR62731Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewFocusing on the RapidDeploy product line, a leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. Our platform, combined with a curated partner network, integrates mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Ultimately, our products improve outcomes and save lives.Job DescriptionAs a Senior Project Manager (PM) on our team, you will work directly with customers to manage the deployment of RapidDeploy products, focusing on strategic and high-complexity customers. You will engage with customer stakeholders at all levels of the organization and coordinate with internal groups to ensure project success. This role manages the entire lifecycle of the customer deployment, from kick-off through production go-live, and is a critical function in an industry where trust and relationships are paramount.Responsibilities:Personally manage implementation projects for customers, primarily large/complex strategic customer engagements.Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in place.Proactively manage project scope and schedule, as well as manage risks/issues and related mitigation strategies throughout project execution.Develop a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities.Configure RapidDeploy products to the customer’s needs, as needed.Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed.Create documentation & presentations for both internal and external consumption.Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned.Contribute to RFP responses, SOW creation, and other sales activities, as needed.Contribute to the vision and mission of RapidDeploy by helping where you can.Requirements:7+ years in Project and/or Program Management, leading complex, strategic technology projects in a client-facing role.Hands-on experience managing multiple simultaneous customer implementations in a multi-stakeholder environment.Experience leading cross-functional projects and coordinating with product, engineering, QA, customer success, and other key internal stakeholder groups.Experience creating and managing project schedules with...