Senior Specialist, Benefit Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary This position will be part of People Services and has responsibility for execution and administration of the Bristol-Myers Squibb (BMS) benefits programs. This includes, but is not limited to health & welfare, retirement and savings plans, wellness and offerings for the assigned market. Position Responsibilities * Support execution and delivery of global/regional/market Benefits projects and program delivery, as needed * Act as escalation point for HR Advisors for the resolution of Benefits inquiries or needs within guidelines * Reviews system generated correspondence and communications, rewards vendor websites (including benefits enrolment tools), HRA training materials, Local Work Instructions and Knowledge Articles to ensure these are current, accurate and market relevant, recommending updates as needed * Assists with compliance and governance of all benefits plans and programs including identifying risks, participating in audits and delivering corrective actions * Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some wellbeing and social security programs * Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some wellbeing and social security programs * Perform testing activities for benefits administration systems implementations, changes and ongoing enhancements * Develop global benefits administration systems change requirements within defined guidelines, prepare change request documentation and support implementation * Review and monitor data integration reports to identify and address inaccuracies and systems errors * Prepare and action monthly changes in provider portals as needed * Prepare, manage and close enrolment windows in partnership with system provider and COE * Liaise with system providers, local brokers and vendors as needed * Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners * Assist with the administration of wellness programs and vendors. Coordinate wellness communications as needed * Administer invoicing and payment processes for regional and some local vendors including validating payments, etc. within the defined vendor management framework. Must have requirements: * Bachelor’s degree from an accredited university/college * Minimum of 3 years of hand-on experience in human resources service delivery or Benefits Administration * Experience working within an HR Shared Services delivery model * Experience working in a rapid, fast-moving environment which is both complex and changing * General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region * Experience working in a multi-cultural/multi-country work environment * Ability to use business judgment when assessing requirements and...