Global Key Account Manager - Softlines

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Global Key Account Manager - Softlines Full-timeCompany DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.  Job DescriptionTo retain assigned top customers and nurture those key relationships over time.To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targetsIn order to maintain and expand business and relationships with significant clients, work in close association with various C&P SL locations and business departments and client different stakeholdersBusiness development not only will be done through existing clients, but through identifying potential customers within SL industry in Italy.Develop a network of contacts to attract new clients, research market opportunities and oversee growth projectsHelp building strategy and plans for business growth in all SL segments in ItalyMaximisation of revenue share opportunities support the growth of global business in Italy for all services where possibleMonitor and review the assigned accounts, in conjunction with the relevant other interested parties to ensure service level and pointing out possible improvement areaTransfer the VOC (innovative solutions and tailored services and tools) to the Global Technical Team and to other parties in need of receiving such frontline inputsEstablish effective working and team relationships with Global and Local colleagues In Italy, EUR and GloballySupporting business development and marketing teams on promotions and events. Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team.Effectively communicate clients penetration and account management strategy and business plan with senior management team. Produce & present regular reports and revenue forecasts ( according to the practices implemented )Generate opportunities for revenue growth within global accounts consistent with SGS Business Unit Strategy, and specific strategy for key account initiatives.Ensure the alignment and integration of services and operational deliveries in accordance to global C&P and sales strategiesWork in conjunction with C&P sales, operations and other client services staff (EA’s, SA) to achieve client deliverables.Meet assigned goals and key performance indicators (KPIs) as defined by management.QualificationsFor application, please submit English CV. Experience: 10+ years of experience within multinational organizations, preferably in Softlines or fashion/luxury sectors. Industry Expertise: Strong understanding of the global Softlines industry, with proven exposure to high-end / luxury fashion brands are mandatory. Commercial Experience: Demonstrated track record in sales (hunting), key account management, and/or program management, with the ability to identify and convert new business opportunities.Global Exposure: Experience managing and delivering global or multi-regional programs, working across diverse markets and stakeholders is nice to have.Market Insight: Strong capability in market research, competitor analysis, and identifying emerging trends to drive strategic growth.Account Management: Proven success in managing and growing key accounts, delivering revenue growth and long-term client partnerships.Strategic Mindset: Strategic thinker with strong planning skills, results-driven mindset, and excellent problem-solving abilities.Collaboration: Team player with high ownership, accountability, and a passion for driving impact.Additional InformationWhy SGS?Global and very stable company, world leader in the TIC (Testing,...